All reviews



HILL



United States
Loire Valley Wine Tour - 2016-07-07
Hi Valentina, Cycling is great. Susan and I are really enjoying it. Cloudy the first two days which kept it cool but was nice. The sun came out today and it was perfect weather – 75, blue skies. Wine tastings have exceeded expectations. We tried a ’85 and 76’ in Amboise which doesn’t happen back in the States. The second tasting in Vouvray was a lot of fun. We ended up spending 3 hours with these guys - they are so passionate about the wines there, we had some great conversations. Your colleague at the beginning was great and super helpful. Bikes are in great shape and are working great. Routes are great We are taking the longer routes and usually adding a bit more. We typically ride 50+miles on our rides back in the States but the bikes are heavier and geared lower so we are getting in some good work-outs with the shortage mileage. Here are a handful of shots: https://app.box.com/s/7xxbwlcbr2qc2kjo8x5obt3voy756skf BTW: Aug 7-13 we are thinking about doing some more biking in Burgundy. We don’t have as much time but we have been looking at your 4-5 day trips. We will arrive in Lyon on the 7th but need to be in Chamonix on the 13th.Can you comment about your Beaune loops vs the Vineyard rides. (I think I have those two programs right but might be wrong with the names). Cheers, Chris

SHERMAN



United States
Mont Ventoux and Provence (4 Nights) - 2016-07-21
Maggie, A quick note now and I'll write something longer on our flight home on Thursday. The tour was great! Fabrice was a gem and the rides, route, hotel and meals where wonderful. My expectations were exceeded..... We had a ball! Regards, Mike

WASTERLAIN



United States
Provence Classic 5N – Avignon, Arles... - 2016-06-13
Hi Valentina, We really loved our bike trip in Provence! We would highly recommend your company and the specific trip/route. Some more detailed thoughts: Orientation — our guy was very helpful, spoke good English including the parts of the bike. Showed us exactly how to change the tires, made sure we were totally set up. He was great! Gear — We were thrilled at the quality of the bikes and gear. Our bikes were in excellent condition, loved that they were new full carbon, well-maintained. The saddle bag was perfect size, light weight, portable — we’re probably going to buy the same thing for our own bikes now! None of the other bikers we passed (from different companies) had Garmins, none had carbon bikes…we were way better equipped. The Garmin had a few issues, sometimes it had trouble finding our location, but overall worked well. Would have been helpful to have a pair of pliers in the multi-tool bag, to adjust the zip-ties for the Garmin & odometer. Routes — Overall great routes, very scenic, most roads were well-paved. We liked that you took us directly to the main sites (e.g., Pont du Gard). There were 3 or 4 places where the roads were poorly maintained: in the last few km of day 2 (Avignon-Uzes), around km 4 on day 5 (St Remy-Avignon), and towards the end of day 4 immediately after the short stretch on the highway (sorry I don’t recall exact street names). May be worth checking with locals, consider switching out those specific roads. Would be nice if the routes took us to our specific hotel, since we often had to stop in the town and look up our specific hotel on google maps. It was ok for us because we had bought a data plan for our phone, but would have been annoying otherwise. Recommendations listed in the tour book — These were ok, but had some issues. For example, we did Uzes-Arles on Monday, but all the recommendations in the book were closed on Monday. We did eventually find a few places that were open, but your recommendations should take into account the specific day each client is in that location. Would have been helpful to get some tips of places that are open Monday, despite most restaurants being closed. I think these recommendations could be spruced up a bit. * Would highly recommend Le Jardin Manon, a restaurant in Arles. They have a nice garden, prix fixe dinner for 31 or 36 euro, excellent value, sophisticated food & presentation. Not touristy, not in the main tourist trap square, but they do speak good English. Also, friendly reminder that the generic itinerary available on your website (not customized, can be downloaded before you book the trip) does say 2 dinners included at bottom of page 3, so I would suggest changing that to avoid peeved clients. That same booklet also shows pictures of the different types of bikes on page 4, but they all look like hybrids — would recommend putting a photo of your beautiful carbon Cannondale bikes to attract the more serious riders. See attached. Hotels — It was nice that they all seemed to know the deal with the bikes, luggage, etc. Avignon - Cloitre St. Louis - Overall great, rooms were ok (1st night our room was outdated and a bit smelly, but last night it was more fresh). Nice to have pool. Good location, excellent breakfast in the AM. Uzes - Hostellerie Provencale - We loved this little B&B, the owner Eric was lovely. He had a great home-made breakfast, cute dog, and each room was like a full apartment. Arles - Le Calendale - This place was ok, but not amazing. Our room was tiny. It did have a great location, right next to the Roman stadium. Also had a nice garden. But it was filled with large tour groups, didn’t have the charm of the other places we stayed. We didn’t use the spa, can’t comment on that. St. Remy - Le Mas des Carassins - Loved this place! It was way nicer than I had expected based on their website. Has 2 big pools with new modern furniture. Gorgeous, beautifully landscaped grounds. Peaceful and elegant. Dinner was also great! We do have some good pictures, will try to remember to send those to you when we get back and have uploaded them all. Thanks again!

HOPKINS



United States
Languedoc Best Of - 2016-04-21
Hi Valentina We are enjoying this cycle trip very much (in spite of the strong head winds!). Some feedback on the documentation - Road book: Excellent generally with following errors found. 1. Day 2, step 39 - Should be

SMITH



United States
Castles of the Loire Valley Classic Tour - 2016-07-21
I very much enjoyed the food Des Tanner's...beautiful place and the hosts were very nice....the hotel de France was basic...the staff very friendly and helpful I enjoyed my bicycle tour...my first day..during a rainstorm...my GPS was malfunctioning perhaps from the moisture..... I received a new one which worked fine...on the last day the GPS led me to a bike trail that had a locked gate just on my way leaving the castle to bracieux.. .there was a very good bike trail the GPS had just told me to leave..I just went back to that one and arrived at bracieux...perhaps the GPS needs its maps of that area updated The trails were very nice and took me through countryside I never would have seen.... I saw much wild life...swans...herons..many birds..a fawn.....but never saw wild boar (I could see where they had been rooting up the soil)..... I think I saw a wild feret or something similar (it was not a squirrel but similar size)...this was in the woods at Chambord Very much enjoyed the trip

BERTHIAUME



United States
Normandy Landing Beaches - 2016-07-21
The trip was very enjoyable! Good directions, good hotels, GREAT bikes!, well equipped and Noemie was a pleasure to deal with. In terms of feedback, I would suggest trying to use more

LOVE



United States
The most beautiful villages of France - 2016-07-21
Discover France Notes for Valentina The road maps were a bit hard to read at times. We couldn't see the road numbers. Would it be helpful to list the major intersections and roads. We went through 12 batteries for the GPS. Maybe you should consider having rechargeable batteries? On the day we went from Puycelsi to St Antonin, we missed one of the turns after lunch in Penne. It didn't matter because we continued along the road beside the river. Just before St Antonin we came through a tunnel (D119) and the GPS said to turn left, which we did. However we ended up biking along a foot path that was very narrow. It was a few kilometres long and it was not suitable for biking. You should probably review that route. Maybe somebody needs to drive it in a car? In a few of the hotels, the luggage was delivered to our rooms which was really nice. We felt that after climbing up to Cordes sur Ciel, it would have been nice to have had a view room and not a room looking into the courtyard of the hotel. It would have been nice to have had the option to pay extra for a view room there. We would recommend that riders have snacks with them at all times. It's not always easy on this particular route to find restaurants and shops open. We had a picnic lunch every day except for the day we ate in Parisot. Guillaume was really great setting us up with the bikes in Gaillac. He gave us lots of information and made sure the bikes all fit us well. The bikes were in excellent condition. The distances each day were perfect. We really enjoyed the ride. We are all experienced bikers and we are in good shape. This is a challenging route and there are a lot of hills. It's important that people understand this if they are using hybrids.

RENKEN



United States
Castles of the Loire Valley Classic Tour - 2016-07-21
We arrived safely at the hotel tonight. All went well and we had a great time. Loved the routes, was able to see so much variety. The hotels were all very cute and the owners very accommodating. Really liked how organized there were with the luggage, bikes etc. My only complaint would be how buggy it is everywhere, weren't even able to open the windows in the hotel rooms. So quite warm in all of the rooms except Hotel le Londres.which had quality air conditioning. Of course can't really control with the recent weather and just happy we were able to avoid any significant rain while we were out. Few drizzles today but nothing significant.

GRANHEIM



Norway
Provence Best Of - 2016-08-01
Hello, Valentina! As promised, here comes the feedback from me after our trip in Provence (Best of…). The most important thing first: We are very satisfied with your product and the colleges of you that we met! Everything was very professional, and well drilled. The meeting with your local guide in Avignon the first evening, was excellent. He was very helpful, and gave a lot of good information. The bikes we received, were about 80 % of what we expected. They were a little bit more heavy, and little bit older, but the functionality was ok. I am really happy that we were equipped with a GPS, that was more important than I first thought. PS! Your guide has to inform the customers that they MUST bring two extra batteries on the trip every day! Our guide said that the batteries reached 2-3 days, but that was wrong, and I had problems to buy new batteries the first day. The itinerary on this trip was also very good! We had the opportunity to see a lot of different places, and the route was in different landscapes. There are some moments that was not so good: - Day 1: The treasure hunt was NOT delivered in the reception of the hotel, as promised. - Day 2: The bikes was delivered in the morning, and it was not possible for us to get on the road before lunch. With 65 kilometers to go, in strong wind, and with interesting places as Orange and Chateauneuf du Pape to visit, it was of course way TOO MUCH with the wine tasting on the program this day, too. The wine tasting should have been on another day. - Day 4: Since we choose to try the Mount Ventoux(!) this morning, we went for the short trip up to Gordes. Our hotel (Hotel Carcarille) was situated appr. 3 km west of the city, and that`s ok. Nice hotel, good restaurant. BUT; we didn`t know that it was almost 200 meters altitude difference between the hotel and the city. Our plan was to go to the hotel first, and then visit the city by night (and bike), but it was to steep, and we were too tired… Maybe it is an idea to put some information about this in the travel book? - Day 6: Your program tells me: “Along the way you pass Graveson and Barbentane where you can visit the Abbey of Saint Michel de Frigolet from the 10th century…”. The problem was that the route on the GPS never took us to these places! The GPS send us straight west to Beaucaire & Tarascon, and we were disappointed when we discovered that after a while. Later I also read that it was a beautiful old, roman area few meters from where we biked (south of Saint Rèmy), but the road book (or the GPS) didn`t tell us that either… - Day 6 should be a distance of 74 km, according to the travel book. That is wrong: The correct distance is 85 kilometers! And another important thing about this trip: From Pont du Gard to Rochefort du Gard it is about 22 kilometers. On this trip it was very hot, and impossible to buy water any place. So maybe the travel book should give some information about this…? The hotels was very good! All of them, except one: Hotel des Pins, south of Bèdoin. Here it was NOT possible to have a shower in a normal way. We had to sit in the bathtub to shower, and the water was spread out over the hole bathroom and bedroom. But the worst thing was that there were no air condition! This was promised in your program, and is very important for me. Unfortunately I didn`t get much sleep that night… My suggestion is to remove this hotel from your program, or change your information. The restaurant and people on the hotel was good/nice, but it didn`t help me sleep better. All in all the trip was a wonderful experience, so I do hope that you consider this mail as it is meant do be; a constructive feedback to get even better. J As I told you earlier, I am also impressed by your service, Valentina, so thank you very much! Have a nice day. Best regards from Norway, Olav Granheim

D'AMICO



United States
Amboise Cycling Loops - 2016-08-09
Valentina, Everything was great. We had a few hours of rain on day one but the equipment provided made the rain not a big issue. We stayed in chambers d'ôte Le Clos des Tanneurs--excellent accommodation--one of the best we have ever experienced. The owners, Guy et Patrice, were wonderful hosts. We left the bikes and all the equipment in their garage on Saturday midi when we left Amboise. Your recommendations for Le Patio and Bigot were both great. Vive gastronomique française! Thank you again

LEONARD



United States
Provence Classic 7N – Uzes, St Rémy... - 2016-08-09
Hi Valentina. We are having a marvelous time. The equipment is great and everything is very well organized. We love the routes. Thank you for checking in. We are on our way to St. Rent tomorrow. UPDATE : Hi Valentina, Ellen and I had a marvelous time. We have just returned the bikes and equipment at the Cloitre Saint Louis. It is a lovely hotel. And we thought the Mas de Carassins in Saint Remy was wonderful. We are sorry to go as we thoroughly enjoyed the trip. We are heading back to New York on Saturday. Thanks for your work coordinating our trip. We hope to do another and are excited about the insider discount. Beat regards, Best regards Mary

BOTTACINI



Italy
Provence Classic 7N – Uzes, St Rémy... - 2016-08-09
Tutto OK Il viaggio e' stato impegnativo per il caldo ma molto meglio cosi che con la pioggia. Esperienza che ripeteremo in futuro Grazie e cordiali saluti Massimiliano Bottacini

HILL



United States
Beaune and Burgundy vineyards - 2016-08-10
Thanks Valentina. Bikes are pretty good. Mine is a bit more worked than the one in the Loire – some brake and gear issues - but not huge issues and not worth trying to figure out. Hotel is great and folks are very nice here. A few pieces of feedback 1) Would recommend adding some wine tasting to the agenda. It would be just easier than us trying to figure it out. 2) Dinners are tricky. August and a Sunday Monday start doesn’t help. We are pretty savvy with Trip Advisor and Yelp as well as hitting up locals including hotel folks. We have struck out 3 nights in a row. Dinner has been fine but not great and really an effort to find something decent. a. Would recommend providing a list of Beaune restaurant recommendations. Odd that it isn’t included given we are here all week and restaurants for day trips are provided. b. Maybe even book a couple in advance? August is REALLY crazy here. 3) Finally, for this trip especially, I would recommend that you caution people from starting on a Sunday or Monday. Given all that, and a little rain today, we are enjoying it – terrain and routes are wonderful. Wine is very good. Thx Chris

HARLEY



United Kingdom
Castles of the Loire Valley Classic Tour - 2016-08-10
Hi Valentina We have had a great time! The tour was wonderful we enjoyed all the routes and the chateaux along the way. Hotels were comfortable and the hosts very hospitable. They couldn't do enough for us and we really appreciated their attentiveness. The guides and drivers were very helpful and professional particularly organising the electric bike at last minute. It was also very reassuring to know you were happy to accommodate our needs. We will definitely recommend this company and will write up a similar review on trip advisor. I hope to return soon! Many thanks Georgina and felicity

SPOOR



Canada
Loire Valley Castles Deluxe - 2016-09-06
Bonjour Valentina, All is going well. The routes have been great. The bikes are heavy but are working well. No real complaints. The hotels have been great as well. The restaurant in Domaine Beauvois was outstanding. We are really enjoying the chateaus we are seeing. Just one more today and then our legs will thank us for being done. I'll share the pictures once we can look through them.

DOERKENS



Canada
Provence Classic 5N – Avignon, Arles... - 2016-09-20
Hi Valentina! We are having such an amazing time! Our cooking class in Avignon was incredible so thanks for arranging it. Our cooking instructor was Caroline, an Avignon local who showed us some easy to make Provençal dishes, and taught us about the foods and cheese of the region. We are absolutely loving our trip. The ebikes make our days a little less exhausting so we can walk around when we arrive at the hotels. Jer had a flat tire this afternoon after hitting some glass, but we were able to patch it up, and were easily able to contact Jean for a better tire fix when we got to Arles. We have found people to be extremely warm and accommodating of our less-than-perfect French. I am so glad we booked this, and are already imagining future trips. Thank you for taking the stress out of such a fun holiday!

PIERRE



United States
Languedoc Best Of - 2016-09-20
Good evening Valentina, Just wanted to send a quick email thanking you for everything you did to make this trip memorable. We had a great experience and the weather co-operated making the trip that much more enjoyable/memorable. Everyone (as in all the hotels) was great throughout except the Hotel Cortie in Thuir, which was not comparable to any of the other hotels we stayed at. I am letting you know so that you are aware for future bookings. The room left a lot to be desired (even for a "luxe" room) and in speaking to the current owner, we learned he sold the hotel and is leaving in the near future so it may be a case where his interest was waning and the new owner didn't have time to get the hotel in order. It was a let down to see the room after the other rooms we stayed in. I am aware that you told us in advance that the usual hotel was fully booked but this hotel was in no way comparable to any of the others we stayed in/at. Thanks again for arranging a great trip and we'll definitely be looking at other trips in the future. Your call part way through our trip to find out how we were making out was a great personal touch !!!!


HADLEY



United States
Castles of the Loire Valley Classic Tour - 2016-09-20
Hi Valentina, Sorry for the delay in responding but we have been on the road without reliable wifi. WE LOVED EVERYTHING!! Biking along the paths through small villages, forests, fields was a thrill. Of course the chateaus' are spectacular. The bike equipment was top notch and Rom oriented us with patience and enthusiasm. The lodging was perfect. The B&B in Amboise was charming with friendly hosts. The hotel in Blois was funky with great location and FRIENDLY staff. We couldn't have been happier. I can hardly wait to start looking for our next biking adventure with your company next summer. I'll be looking again for a 4-5 day self guided adventure. I'll forward some of our photos from my phone. Please note that Bruce collected a "still life" on the back of his bike which included a snail who was happy to join the tour and was relocated to a garden in Blois! Until next summer... Holly

McKNIGHT



United States
Mont Ventoux to Luberon - 2016-09-21
We're still touring, will be back to the states on Friday. Had a wonderful time, the roads were great, accommodations excellent! Four of us did make it to the summit of Mt Ventoux. We did have one mixup. One of the cabs dropped us off at at CTG instead of central station and refused to take us into town. We called DF and they took care of it. You really see a company when things don't go right and DF came through! Thank you! We have been sharing our pictures on a shared site, you are welcome to see. https://www.icloud.com/sharedalbum/#B0QGDdyTvG7QNji Thanks again for a wonderful tour.


Kirsch



United States
Provence Best Of - 2016-05-03
We both want to let you know that we really enjoyed our trip in Provence. Despite the challenging winds from the Mistral, we both had a great time cycling and staying in little Provençal villages. Sightseeings, hotels and food were all good.

Devall



United States
Loire Valley Secret Castles and Wine - 2016-05-16
Everything was great and we loved our trip. Bryce was a very nice guy and did an excellent job of orienting us. Equipment worked as advertised. Our hope is to do another trip with you in a few years. Thanks for all your help in making this a great trip for us.

Godfrey



Canada
Provence Classic 7N – Uzes, St Rémy... - 2016-05-16
Day 1: we were pleased Avignon Grand Hotel was so close to the station, very handy as we arrived by train. Day 2: a good route with Pont du Gard a major highlight Day 3: rainy so we spent the morning in Uzes, great little town, then rode out to St Quentin la Poterie to visit some studios then back to Uzes because rain was again threatening. Like the hotel, helpful people but room a bit small with all our bike gear. Had dinner at the hotel one night, very good. Didn't mind the shorter ride after the long first day - but of course we don't know what we missed! Day 4: good ride, liked the location of the hotel in Arles but room again a bit small for all our stuff. Enjoyed visiting the arena etc. Day 5: Montmajour Abbey was a highlight, good hotel in St Remy but again a small room. Had a great dinner with superb service at the hotel, disappointed to miss out eating there on the second night as they were fully booked. Enjoyed the garden. Day 6: loved the ride round Les Alpilles, great scenery. Nice to have two nights in the same hotel so when you get back to town you know where to go. Day 7: ride spoiled by the wind, which was particularly strong when we crossed the Rhone east to west, rather scary on the bridge. It would have been good to know a more direct route back to Avignon that still avoided heavy traffic. Very spacious room at Avignon Grand Hotel which was nice. I loved the electric bike! I would have struggled on the hills without it but it made them a pleasure! It meant Mark and I could go at speeds that suited us both. And I still feel that I have pedalled all the way. With the various bike bags we had a lot of stuff to take to the hotel rooms, including the battery from my bike which was quite heavy and had to be charged each night. So perhaps we should have gone for the higher level of rooms!

Murray



Canada
Loire Valley Classic - Villandry to Chambord Castle tour - 2016-05-17
The bikes and routes were very good. The two included meals were fantastic. The only hotel I didn't like was Hotel Colbert in Tours. It was a bad first impression of the tour but every hotel after met or exceeded expectations. Hotel Colbert was not atmospheric, it was just shabby. The breakfast was so small, unlike every other place. Other tables were given yogurt with their croissant but we were not (perhaps because part of a discounted rate?) and although the croissant and part of a baguette were both good, it was just not enough. Also the owner (?) didn't seem particularly friendly and though he said we could have second pillows he didn't bring them and was unavailable to ask again by the time we returned from dinner (after 8). However, the other hotels were all good and some were lovely. Hotel de Biencourt was wonderful and the owners were both helpful and very friendly. Hotel le XII was very nice and the food and service at the restaurant could not be beat. The restaurant at La Breche in Amboise was very good also (we even ate a second supper there) and made us think all French restaurants were pretty wonderful (since we had a very good meal in Azay-le- Rideau as well). The last hotel in Blois (Hotel de France et de Guise) was very atmospheric. We had a lovely view of the chateau from our room. Breakfasts were very good there and best of all were the people that worked there. The owners (I think) were both extremely friendly and helpful.

Brunetta



Canada
Tuscany Classic - 2016-05-17
Overall the tour was amazing. Some of the destinations were a bit more touristy than last year(we like the beauty and hospitality of locals) but to be expected in Tuscany. The orientation was very good, the guides took the time to explain the bikes, garmin and maps. We really appreciated the call from Giulliana on the evening of day 2 to check up on how we were doing....nice touch. The bikes were great. The destinations and hotels were very good. We quite like the charming boutique hotels that give us a flavour for the town and local food. The NH Hotel in Sienna was nice, but we prefer the Pienza and Montacino hotels.

Bogat



United States
Loire Valley Classic - Villandry to Chambord Castle tour - 2016-05-17
We had a great time. Loved the bikes. Service and support from you company was excellent. Will write more when we return home in a week. Anne

Schaffer



United States
Burgundy Wine & Food Tour - 2016-05-18
So far we are pleased. Phillipe Le Bon in Dijon was fine. Very good breakfast there and we had dinner there one night as well. The Discover France rep was fine. We had a problem with the odometers on 3 bikes. My wife called your rep on the phone and he talked her through adjusting the magnets which must have been dislodged in transit. We will see if they work tomorrow. Clos de la Vouge was a pleasant surprise when we got here. The directions at the end were a little confusing. Otherwise the route sheets are first rate so far. We were offered the 26 euro choice for dinner last night? This was a fixed price menu. The weather has held out so far. We will send pictures. Keep in touch and I'll respond

Muesing



United States
Loire Valley Classic - Villandry to Chambord Castle tour - 2016-05-19
We arrived late because we got lost and passed the exit and had to backtrack. We are having a hard time navigating with the Garmin! Ale net, The most urgent issue is Anna's bike. It keeps slipping out of gear. I was riding behind her and saw it happen. Could someone check it out tomorrow morning and fix it? Aside from that, the countryside is beautiful, the hotels are lovely, the food is delicious and everyone we meet is friendly and helpful.


Johnson



United States
Provence Classic 5N – Avignon, Arles... - 2016-05-19
Sorry to have missed your call earlier. I think we were out on the patio at the time. Thanks for checking in. We are having a great time so far. We are totally exhausted though! The past two days have been nothing short of lovely, but have taken a lot out of us! The bikes have worked out great and we've been using the combination of written and GPS directions, which has worked well. The Pont du Gard was super cool and Uzes was such a cute town! For the hotels...Patio de Violette was great, the people working there were so friendly, the dinner was delicious, room was comfortable and clean...would definitely recommend it to others. For Hotel du Musee - very cool patio and funky boutique hotel feel... clean room, great location in town. Hotel Boquier on the other hand - not very good. The owners were very friendly, but the room was dirty and smelled of mildew. Not sure if anyone else has had that feedback or perhaps it was our particular room, but it reminded me of the old hostel days where you need to wear flip flops in the shower. I hope this feedback is helpful! We are looking forward to the next couple days and seeing more beautiful towns, vineyards, etc. I'm going to have Josh forward some photos from his phone since he took the majority of them. Thanks and talk to you soon!


Johnson



United States
Provence Classic 5N – Avignon, Arles... - 2016-05-19
Sorry to have missed your call earlier. I think we were out on the patio at the time. Thanks for checking in. We are having a great time so far. We are totally exhausted though! The past two days have been nothing short of lovely, but have taken a lot out of us! The bikes have worked out great and we've been using the combination of written and GPS directions, which has worked well. The Pont du Gard was super cool and Uzes was such a cute town! For the hotels...Patio de Violette was great, the people working there were so friendly, the dinner was delicious, room was comfortable and clean...would definitely recommend it to others. For Hotel du Musee - very cool patio and funky boutique hotel feel... clean room, great location in town. Hotel Boquier on the other hand - not very good. The owners were very friendly, but the room was dirty and smelled of mildew. Not sure if anyone else has had that feedback or perhaps it was our particular room, but it reminded me of the old hostel days where you need to wear flip flops in the shower. I hope this feedback is helpful! We are looking forward to the next couple days and seeing more beautiful towns, vineyards, etc. I'm going to have Josh forward some photos from his phone since he took the majority of them. Thanks and talk to you soon!

Sonnabend



Australia
Provence Classic 7N – Uzes, St Rémy... - 2016-05-25
Just returned from a Creperie for dinner after a stroll around Arles. I forgot to mention we made good use of the spa. Everything is just fine. The bikes are great, we couldn't manage without the engine but with with the e-bike the tour so far has been great. Each of the hotels has been special. We had a lot of trouble finding the Hostellerie in Uzes but managed with some help from locals. My one comment is that the route takes you by some great places but you have to know that you should leave the route to explore them e.g. St Quentin la Poterie. The maps provided are too small to use to navigate, which doesn't really matter if the gps has battery power. (I have turned the brightness to minimum but have gone through two sets of batteries in three days.). The route has more cars than is ideal but I appreciate that you have tried to use agricultural roads as much as possible. In general so far it is a great holiday and I am pleased we booked through you.

de Bruijn



United States
Languedoc Countryside & Heritage - 2016-05-27
Bikes very good, and problem with one of them very expeditiously fixed by your folks. Hotel facilities everywhere very good, but the service at mas de baumes not very friendly, even surly. Routes absolutely great. Suggestion: re-explore the entry into Nimes which is very unpleasant and even dangerous, there may not be a good alternative however. All in all very satisfactory.

Korneke



United States
Loire Valley Secret Castles and Wine - 2016-05-28
I am sorry it has taken a couple weeks to reply. After our wonderful bicycle tour we spent a week in Paris . So we are just sorting photos now. The bicycles were perfect. They were durable and performed well. We has no need of the tolls for tires, etc. But we were glad they were there just in case. They electric assist bike for Stephanie was great. It provided the extra energy when need which seemed at the end of each day. As you remember I did not have an assist bike . While I survived next time I will have one also. The wind along the river and a couple hills were “tough” a couple times . The GPS and maps you provided were a must. Stevie and I were the only ones on our tour. The GPS seemed to “disappear once or twice and caused confusion” The maps helped. I also had Google Maps on my phone that helped. I think a clearer one line map might be help. I would be glad to discuss this if you wish. We never got lost!! The hotels were good and provided everything we wanted. Breakfasts were nice with allow needed before we started the day. Dinners were also very good. It was an adventure of a lifetime. France is so beautiful the rivers and farmlands. What suggestions do you have for other regions? Thank you for all your advice and help.

Dickerman



United States
Loire Valley Classic - Villandry to Chambord Castle tour - 2016-05-30
All in all it was a good trip, especially once we figured out how to follow the maps/route directions and use the GPS. My main frustration was that the kilometers on the route directions did not match up with any of the computers on our bikes, and thus weren't of much use. I don't know if it's the bikes or the route directions that were off, but the difference was substantial. These probably need to be rechecked. I liked my bicycle, and also appreciate the on-site staff orientation and assistance. I know, though, that Susan McGuire's bicycle had gear/chain problems. Also, the spare inner tubes weren't the right size for the bicycles, and so changing the two flat tires that we had--rear tires at that--was especially difficult. We were fortunate that the first one was in front of a bicycle shop and so were able to see how the bike mechanic there coped with a slightly oversized replacement inner tube. The chateaux were wonderful, and the meal at Luynes was one of the best of our trip.

Nunnery



United States
Loire Valley Secret Castles and Wine - 2016-05-31
Thanks for checking in and hope you had a great vacation! Our bike trip was PERFECT. We had so much fun. Nobody passed out and it was all better than expected. Each hotel was better than the last one, so no complaints there. The bikes were also great. Really the only (tiny) feedback we have is that the GPS was frustrating, as it led us to the center of town instead of the hotel. By the end of the day we were desperate to get checked in and showered, so finding our way to the hotel from the middle of town (sometimes backtracking our route) was annoying. Also we passed many vineyards along the way, but most of them weren't mentioned in the guidebook. It would have been easier to plan our visits if we knew details about which vineyards we'd be passing and when. We posted some pics on our instagrams: @briannunnery and @catzter : ) Thanks again, we had such a lovely time and we're already anticipating our next bike trip!


Patterson



Australia
Loire Valley Classic - Villandry to Chambord Castle tour - 2016-06-01
We completed our tour on Sunday and we were very grateful for the 6 days of almost perfect weather. ( lucky ) The eight of us found the accommodation , itinerary, service and equipment very good and to our expectations. Obviously the scenery and the whole experience was exceptional. The only comment from my group was they would have liked an extra day, as a rest day, in Amboise , and we personally should have booked another day in Blois. We would look to do another area next year.

McKenzie



Australia
Tuscany Classic - 2016-06-02
We really enjoyed the tour. Gigi and Giuliana were great and they gave us all the information we needed. The bikes were superb (the best we have ridden) and really well-suited to the hilly terrain. There are a few minor details to correct in the notes and we'll send them through to Gigi and Giuliana. The newer Garmin GPS was also really good although it took me some time to understand the display and how it worked. We knew the riding would be a bit harder than on some of our other Discover France tours and that proved to be true. The first day was hot and hard - it would have been tough if it was any hotter. Even though I do a lot of riding back home, I was apprehensive about cycling in Italy because of the fast traffic (I travel to Rome regularly for work and have had far too many fast taxi rides). Most drivers in Tuscany were fine although even the secondary roads had more traffic than we expected.

Genger



Australia
Tuscany Classic - 2016-06-02
I will give you a full review in about a week. Short form: we had a good trip. The hotels and the meals were excellent. We had different expectations of the biking... and we're not up to the task. We didn't bike the last two days... partly because it rained pretty hard on us and partly because we were too tired. It's an absolutely gorgeous bike ride, and I want to explain our circumstance to you more fully when we get home. The people in charge of us here in Italy: Juliana, gigi, and Marco were wonderful, helpful and kind.

Matthews



Australia
Loire Valley Classic - Villandry to Chambord Castle tour - 2016-06-04
Our holiday was wonderful. The bikes, accommodation and meals were above our expectations. John and myself are certainly hoping to do more cycling in Southern France so we will keep an eye on your website. The only comment that I have is that the routes were not the easiest to follow. Towards the end of the week we decided to keep to the bike tracks which had easy signage. The scenery and the villages that we saw along the way were beautiful and something we will not forget in a hurry. Thank you for helping us organise such a great holiday and I am very much hoping that we have the opportunity to do more cycling in Southern France in the not too distant future. I hope you had a great holiday as well. Meredith and John Matthews

Genger



Australia
Tuscany Classic - 2016-06-08
this is the 2nd email from the clients. Hi again Maggie. I wanted to let you know a bit of specifics in case you are able to inform future guests. We took the trip in the Loire Valley and came home ranting that it was the best time we've ever had. Our bikes were "brand new" (I think). Bigger tires. Put them in turbo and they practically went up steep hills by themselves. We never used more than half of the battery. Plus, much of the journey you sent us on was off road, on trails, not on asphalt with traffic, or if with traffic, we had a shoulder. So fast forward a year, we signed up for a ride that is twice as long, designated as easy, and again with electric bikes. (We forgot to ask for upright handlebars.) This ride was a completely different experience. This bicycle vacation was for bikers, not people like us. The batteries wore down before we were half way through, my husbands long before mine did. My husband only used his in "economy" because he wanted the extra exercise. The tires were thinner, the handlebars were the kind for going faster, the entire trip was on roads with traffic, and there was no shoulder. Cars had to pull into the other lane to get around us. I needed to watch for bumps in the road, and I worried about cars. I could only look at the scenery as a secondary idea when I felt safe. We walked part way up the last hills to the cities because both our batteries were blinking, signaling they were going to die, even though we charged them for .5 hours each during lunch. We couldn't easily charge them both at restaurants because we couldn't find two outlets to use at the same time. All this being said, I want to emphasize that if one was a biker, and wanted primarily a biking experience, this would be a perfect (and easy) trip. But if one wanted to stop and see the countryside, bird watch, and have help going up hills at the end of the day, if clients do not necessarily consider themselves bikers, I recommend that this trip be designated as "challenging." Had we been given more description, that the trip was eight days of "road biking?," we may still have taken the trip but would have been for warned as to what to expect. As it is, we got caught in the rain. A down pour. (We did have our rain gear.) And we chose not to bike the last two days because of the rain showers, and because of the roads being slippery and the traffic splashing us. (And because we were so tired from the inevitable last uphill pushes.) We now know that one "easy" rated bicycle trip does not necessarily equal another "easy" rated bicycle trip. We love your company, and hope to take another trip with you. Next time, we will more thoroughly research whether a trip you offer will be the right trip for us. I hope you see this review as helpful rather than critical. One criticism. The last hotel. The mattress was the equivalent of sleeping in two bowls. I had to climb the "mountain" in order to hug my husband and then roll down into my sleeping area. Room 19. Although we laughed at the wall covered with a violent religious picture juxtapositioned above people happily eating breakfast, I did not enjoy the extent of the religious influence in that hotel "of the barefoot monks." The first hotel, in an incredible religious setting, was so tastefully done, I was free to imagine what it must have been like in the 13th century. The last hotel felt contrived with all the religious depictions. Thank you so much. You are a wonderful company. Again, I hope this is helpful for you. The Tuscany Classic is a PERFECT trip for a biker who wants to ride. You don't need to change a thing about it. I want to encourage you to give a fuller explanation to people like us, who really aren't bikers. I don't even know if that is possible, but this is my two cent's worth in any case. Margot Genger

Eng



United States
Loire Valley Classic - Villandry to Chambord Castle tour - 2016-06-06
I had a great time in The Loire Valley. The accomodations and meals were excellent. It was a good value for the money. I was looking out of curiosity. I would do something similar to what I just did in France. I might try flying into Paris for a few days and taking the train to Amsterdam and staying there for a few days before starting the solo tour. I would also stay a few days in Belgium after the tour. Then take the train back to Paris and fly home. Could discover France reserve the extra hotel days before and after the solo tour? No need to reserve now. I was thinking maybe 2-3 years away. Paris is too fresh in my mind to go back right away. Is there a time limit on the 75 EURO discount? Thanks for the contact and all of your help. Tom Eng


Pickett



United States
Champagne Best Of - 2016-06-10
Maggie, All goes extremely well!! The bikes are great, the hotels are superb and the routes you have picked are fantastic!!

Pickett



United States
Champagne Best Of - 2016-06-08
this was the 1st email from him. Maggie, Thanks for asking. The Champagne trip was great, despite the rain. The guide book is excellent and the best pre-trip advice was to be patient to understand how the directions are communicated. The first day I did both the long trip and the medium trip. This is because the nice lady at this boulangerie at Pouilly took my picture and I then rode off forgetting to pay her.

Calhoun



Canada
Bordeaux Wine Tour - 2016-06-13
Bonjour Maggie! Thanks for calling and checking in. How thoughtful. We enjoyed the tour! The weather was abnormally rainy for Bordeaux region this time of year, we heard from several people. But we were pretty lucky in how little wet we actually got. We loved the hotel in Saint Macaire, with a lovely director /hostess, and great rooms. And the dinner there was amazing. Wandering around Saint Macaire was our favorite of the towns. Florian and Emilie and their estate in St Gemme were great! Good dinners, friendly hosts, and a wonderful estate- we really enjoyed having a couple quiet days in the countryside, balancing nicely the Saint Emilion touristy town. The bikes were rather like tanks - pretty heavy. But once you got them going they rolled pretty well. And the panniers were essential, to hold those wine and baguettes... The routes were generally good- we especially liked the really tiny roads. Initially we didn't think we'd need to use the GPS much, but it was good to have it, as the paper directions were often confusing. The directions had too many steps to weed through, too many Straight Ons. It seemed like no one had actually biked the routes to know what they were like and what information you need to know for directions on a bike. It was great to have those small roads you found though. Thanks for your help in planning the trip - it was great to have you as a contact to answer all my questions. We enjoyed it! Suzanne

Zimmerman



United States
Provence Secrets - Pont du Gard - 2016-06-13
Thanks for checking in, we loved the bike tour and the hotels were excellent. We have lots of pictures and will send some as soon as we load then on our computer. I just wanted to confirm with you that the driver will pick us up at 11am ( check out time) tomorrow. Thanks! Kolea

Cupps



United States
Provence Tour Avignon Cycling Loops - 2016-06-13
We enjoyed our trip very much. The scenery was spectacular and the GPS loaded with routes worked like a charm! We were very happy with routes we did. There was the 21 mile route day 1 after canoeing, the 41 mile route day 2 and a 27 mile route on day 3 - all very nice! Another thing we loved was our hotel. Our rooms were excellent and the location outstanding. Our guide the first day, Florian was excellent. We took me to a shop to buy a cap before we went canoeing. He explained everything about our trip quite carefully and his English was perfect. We really enjoyed our time with Flo. We had three issues with bikes while we were there - all solved to our satisfaction. On day 1 when our bikes were given to us from the canoe operator my bike was missing its computer - he looked in the van for it, we called the discover France number - I assume it must have fallen off in Florian's van - but I didn't even start with it. A new computer was brought to our hotel that night. Also on day 1 - trent's rear wheel had a bad deformation in it - he took the air out and inspected the tube and tire and wheel and decided it was either the tire or the wheel but we just put it back together and keep riding. There was an issue with a broken rear shimano 105 derailleur on day 2. The rear bracket of the derailleur snapped in half so the bike was not rideable. We were stranded 25 miles into our 41 mile ride. I spoke with Francois - unfortunately he had no one with a bike near enough to bring a new bike to where we were. He sent us a very nice taxi. I told him we had also planned to ride the next day and it would be great to get a different bike. He wasn't sure he had the bikes but said he would do his best. While we were waiting for the taxi to arrive, Trent swapped the tire on my bike with his bike to solve his wobbling wheel issue - so the Scott bike with broken rear derailleur also has a defective rear tire which came off of Trent's cannondale. I am telling you this so you can tell the people in France with the bikes - we did not trouble them about the bad tire and simply took care of it when the opportunity presented itself. On our last night a new bike arrived at the hotel. I loved the new bike! Worked much better than the old bike. The original bike came with some sort of loud squeak associated with forward pedaling. Seemed like it might have a crank bearing issue. Anyway - no problems with the new bike. We rode the third day without any issues. I would like to know if I will be charged for the broken rear derailleur and of so, how much? Could you please let me know? Again, Avignon was lovely. We loved our trip and the Discover France service was first rate. I am already thinking about my next trip. Flo was telling us about some amazing places in the Pyrenees and on the Riviera! Best Regards, Kim

Bracaglia



United States
Provence Secrets - Pont du Gard - 2016-06-14
Thanks for the email We are at the hotel Carassins now having dinner. The hotel and setting are beautiful. Everything has been fabulous so far. The weather, our guide in Nimes and the biking have all been the best! We especially loved the routes which took us on many small quiet ways. Provence is beautiful. Your tip about the trains on Sunday was perfect. Our train was cancelled, but we were able to catch the earlier train and changed trains part way in Valence. Fingers crossed for Thursday and your thoughts are welcome. We are thinking that we may may need to look for an earlier train. Thanks again!! Wendy


Moakley



United States
Provence Best Of - 2016-06-14
Hi Maggie, Thanks for reaching out! We are having an amazing time. The format of the trip and the routes have been fantastic so far. We have some weather to contend with for the next two days, but a little rain won't keep us back. We've both talked about how wonderful it's been working with your company, and in particular, your help at the begining. We will send a recap once were back! In the mean time here's our most triumphant picture

Elliott



New Zealand
Loire Valley Secret Castles and Wine - 2016-06-14
Thanks for your email. We arrived safely but a bit muddy as we had taken a "shortcut " just out of Saumur which had obviously been flooded recently. We and the bikes got dirty and I fell off "gilssade?", but no real damage done! We have really enjoyed the experience and would recommend it to our friends. The email communication pre trip was good. The initial meeting with Ron was excellent - very full description of safety and navigation procedures. The bikes themselves were great. The hotels have all been fine. The Hotel de France in Chinon has pretty small rooms, but was otherwise OK. The staff at Hotel Monarque and here at Saumur were particularly good. Overall, we are very happy! Regards Tom Elliott

Tarika



United States
Provence Lavender Fields & Vineyards - 2016-06-15
Hi Maggie, Wow!!! What a trip we had! Thank you for all your arrangements and wise counseling about hotels, etc. And thank you for calling our last night to check up on us and our train trips. We were soooooo lucky with all trains until the final 15 min train from Caen to Bayeux in Normandy that was cancelled so we had to take a short taxi ride but other than that, inspite of the strikes all of our trains ran on schedule. The biking was fantastic as you know. We had incredible weather, welcoming hospitality, great food, wine, etc. The hotels were magnificent too. We do have some constructive comments to help future travelers: 1) L’hotel Cloitre St. Louis in the upgraded rooms was superb. Perfect for the first night when we were shattered and probably couldn’t appreciate La Mirande! So great suggestion and would recommend that to anyone 2) In Avignon we ate at the Brasserie next to the Cloitre on recommendation from the front desk and it was excellent. Good suggestion for the first night. Yonn, our bike deliverer suggested Restaurant Nani (2 blocks from the hotel which was closed but looked really great.) I suggest you include that in your dining suggestions for Avignon and close to the hotel 3) In Chateauneuf Du Pape we went to a phenomenal wine tasting cave called Les Caves St. Charles. The owner, Guy Bremont, conducts the tastings and it is the number 1 rated Cave in Chateauneuf du Pape on Trip Advisor. Highly recommend you put that in your literature!!!! 4) Orange: This is the only item I think Discover France really missed and need to fix. There is a Roman Theater in Orange that is a MUST see. It is a 1000 year old Unesco World Heritage Site, one of only 3 remaining in the world and absolutely incredible. You guys did not mention it or Orange really at all as a stop. You have to correct this!! There are good cafe’s for lunch across the street and if you go further one block away from the theater even better cafe’s! So Hope you can amend your suggestions. You did include the Harmas Museum in Serignan du Comtat which we thought was a bust! Not much there…not worth the time or expense especially compared to the Roman Theatre in Orange 5) In Grignan we went to 2 restaurants which are less than 5 mins from the Rosarie which we thought were great and recommended by the front desk. L’Etable and The Creperie. They are more casual but really excellent local fare. It’s nice to have some recommendations that are not so fancy and easily reached on foot. Highly recommend both. 6) In La Garde Adhemar we ate at an absolutely awesome pizza place called Le Cote Pizza. Its on a little side street, very quaint outdoor seating and really incredible pizza which was a great stop on the Grignan loop that day. You should put that down as a can’t miss option!! 7) Mont Ventoux ride: Ok, we opted for the Malaucene route to the top of Mont Ventoux rather than go down to Bedoin and back up. Although this is not the Tour de France route it cuts about 12 km off the day ride and then you go down the Bedoin route to head to Crillon le Brave. For most novice riders like us this was a very hard day but helped we cut out those 12 km. I think you guys should at the very least suggest the alternative route (probably recommend it) as this is a much bigger and more difficult day than any of the others and really is just as difficult climb and gets you to the top! 8) Hotel Le Beffroi: We loved this hotel! I am so glad we held out to get this accommodation (originally they were booked but rooms became available). Although its not the most luxurious it is really special where it is located, the pool setting, views, funky rooms, outdoor dining, etc. I think you should emphasize how unique it is and try not to miss it. Having said all this we loved every hotel. Finishing with Hotel Crillon le Brave was really special but each spot had their own character, special feature, etc. Food was always great, we drank mostly the local wines and it could not have been better. We will recommend your company to everyone we know looking for this kind of adventure. Self guided cycling with Discover France is clearly the way to go!! Bravo and hope these suggestions are helpful, constructive and taken to heart. Best, Roger=

SYKES



Canada
Castles of the Loire Valley Classic Tour - 2016-10-03
Thank you, Valentina. Yes, we are still in France (just drove to th Dordogne today). We loved the bike trip and the hotels were great. Our dinner at the Hotel De Breche was absolutely fabulous! Exquisite food and service. The bikes were great too, the gears changed smoothly and we had no problems with them, other than the water bottle holders falling off the handlebars. Our only problem was that we found the GPS difficult to follow. The screen is a bit hard to see in the sunshine, and the blue arrow is hard to follow. It would be better if it was a blue dot that followed the blue arrow, so you could easily see if you were on the right track. We got very lost on our way to Chenenceau, and rode and extra 15 km on hills around Amboise, trying to find the bike path. Other than that, we loved the chateaux, the towns, and the hotels, and had a terrific time. I will and some photos later. Thank you. Marielle

Stahlfeld



United States
Loire Valley Classic - Villandry to Chambord Castle tour - 2016-06-09
Hi Maggie, the tour went really well. The weather was perfect for touring, although some of the paths and roads were still blocked from the flooding. The GPS made it really easy to find detours. The only place where I was uncomfortable riding was coming into Blois from Amboise. The indicated route is really not ideal for bikes. I would recommend directing bikers to come in from the path that is used on the Blois-Chambord short circuit. We did the long Blois path, but came back through Mont Pres to end up on the return path for the short circuit. The chateaus were fantastic; Sache probably has the best garden, at least at this time. Hotel Colbert and Hotel France et de Guise are a little shabby, but the managers were very nice. The breakfast at Hotel France is marginal. Otherwise, the food was great. These aren't really complaints, since I knew what to expect based on prices and the experience was great. My bike was perfect. My daughter complained that the gearing on hers was too tough, but she managed. The GPS was flawless. Thanks for following up. Enjoy your weekend, Meg

Blackmon



United States
Catalonia Mountains to Sea 5 Nights - 2016-06-21
We are back home and settled in, so I wanted to share our thoughts on this tour. Overall we had another great experience and things ran smoothly. The towns that were selected for the tour were great, I don't think we would have seen Girona without it and it was our favorite city of the trip. The hosts at all three hotels were great and very helpful.

Blackmon



United States
Catalonia Mountains to Sea 5 Nights - 2016-06-21
We are back home and settled in, so I wanted to share our thoughts on this tour. Overall we had another great experience and things ran smoothly. The towns that were selected for the tour were great, I don't think we would have seen Girona without it and it was our favorite city of the trip. The hosts at all three hotels were great and very helpful.

Schere



United States
Alsace Hiking - 2016-06-15
Thanks for checking in, Maggie. This is the third time that I've tried to respond because Wifi is so spotty. Trip is good so far. Missed hiking 1 1/2 days due to rain, but was sunny except for 2 hours of rain today on the prettiest leg so good luck there. However, the trails that follow logging & farm roads in the forest have been a mud march. Hotels are good except for Wifi problems in all but Barr & Kayserberg hotels. Les Remparts is second only to Obernai hotel in quality (although more spacious & modern) & a really good place, so keep it on your list. Did not get an orientation call & could not reach the local contact when I had questions, so I gave up trying. But I've made it this far so I guess the questions weren't that important! However, I do have a couple of suggestions on directions that I can share when I return because I had to go over the mountain after Andlau without a trail. But a little adventure is part of the fun! I can share pics when I return or can text if you give me a number. Thanks again.


Neikov



United States
Amboise Cycling Loops - 2016-06-16
We had a really great time in Amboise even though we were only able to cycle 1 day. Our 2nd day was very wet, windy, and cold so we ended up touring the local chateaus instead. We had a little trouble with the gps but eventually figured it out. Also, the pre-programmed route took us down what appeared to be a logging road! We had to portage over a huge mound of gravel at one point. I suppose that just added to the adventure. Pictures of the day are below. Thanks again for helping us plan our trip. We can't wait for next time! Regards, Angela Neikov

Schrader



United States
Alsace Wine Route - 2016-06-17
Maggie, things are going very well , thanks! One piece of our luggage was very late arriving on or first day in Obernai but the team here was able to find it and get it to the hotel. The countryside is beautiful and the bikes have been great. This is a very beautiful part of France. I will get you a full report when we are done. Cheers! Mike

Bresnan



Australia
Loire Valley Secret Castles and Wine - 2016-06-20
Maggie, Every part of the trip so far has been fantastic. The hotels are exceptional. The bikes and directions are 100%. The country side and Chateaus are very beautiful. Fantastic trip so far, thank you. John Bresnan

Bresnan 2



Australia
Loire Valley Secret Castles and Wine - 2016-06-21
Hi Maggie, We've arrived safely in Saumur after a super 3 days of bike riding (long option each day). Thank you guys so much, everything was so well organised: the bikes, the maps, the equipment, the hotels. I just wanted to mention: my bike didn't have a bell and the drink bottle holder kept falling off. These may need to be looked at for the next user. Thanks again for such a memourable holiday. Kind regards, Sue Bresnan

Lucente



United States
Alps Cols Trophy - 2016-09-12
Our cycling trip was great! - Mainly because the weather cooperated. The weather forecast was for rain and lightning for the duration of our stay, but Sophia reassured us that the forecast is often wrong and changes all the time. And she was right. She and Yan gave us great advice and recommendations regarding the routes and were very responsive with any requests we had. And Martin's cooking was gourmet. They really were a great asset to the whole tour package.

Heavens



United States
Bordeaux Wine Tour - 2016-12-08
Back home again now so can answer your email. Hotels were all fine. Bikes were good but a bit on the heavy side particularly with all the paniers. Maps were OK but of no use to navigate by. Written instructions were not of much use and very difficult to follow. GPS was the only useful form of navigation but it gobbled up batteries even on the lowest settings. One set of batteries could not last for a day. We bought new batteries (in addition to the 4 sets supplied) and these performed better. Perhaps we were given old batteries. The GPS did not have the route to La Cigogne and proved to be a challenge where there were road works and deviations. Hope this answers your questions

Porter



United States
Provence Classic 7N – Uzes, St Rémy... - 2016-12-09
Thanks Chris. Overall we had a very good trip. The luggage transfers were quite good and reliable. The hotels varied but were all good. We particularly liked the hotel in St. Remy – really quite beautiful. The orientation was great and really gave us the information we needed. The bikes were slower than ours back home but were reliable and seemed quite durable. The only negative relates to the riding in the industrial or heavy traffic areas – that is hard to avoid given the cities we elected to visit – maybe next time we would look for a custom route that focused more on the countryside and less on the heavy tourist areas like Avignon or Arles. Bests. msp

Ryan



Australia
Mont Ventoux to Luberon - 2016-12-09
Hi Chris, We had a great week overall and have nothing but praise for the communication, organisation, quality of equipment and hotels selected. Flo did a great job collecting and orientating us. La Garance was very charming, beautifully run with lovely staff and the food in the restaurant across the road was first rate. Mas de Carcarille was also lovely although I did find the manager (tall slender fellow with a beard) had a bit of attitude - the wi-fi went down during our stay there and he really wasn't very interested in fixing it. I relied on the wifi everywhere I stayed to keep in touch with my family back home so it was rather important to me. The only other thing I would say about it is that the dinner is served very late and there isn't anything available to eat that I'm aware of any earlier so for hungry cyclists thats a long time to wait and it's not exactly easy to run up to Gordes for a snack!! Only an observation. Mas de Carassins was also a delightful hotel and what an amazing garden. We enjoyed the cycling routes and I even made it up the Ventoux, my husband calling it quits at Chalet Reynard, we tackled it from Sault but descended down the scary Bedoin side! The route to Gordes was lovely and Gordes itself is fabulous. The only one we didn't really enjoy was the ride to St Remy, Cavaillon is tricky and downright scary on the west side with all those roundabouts and big lorries. We are very used to road cycling but were quite unnerved at times. I appreciate that it's probably tricky to get over to St Remy any other way but I thought I'd mention it. The bikes were first rate and in great condition. Our only comment would be the size of the locks, given that we had to carry a bit of gear each day being self-guided, they certainly added a lot of extra weight to the bikes. The GPS worked well and we checked with the road booklet when uncertain. Slightly clearer printing on the maps would be helpful. Overall we felt Discover France did a first rate job and provided great value for money. We will certainly look at doing another trip with you and have no hesitation in recommending you to others.

Campbell



Canada
Languedoc Best Of - 2015-12-04
Hi Chris, The ride couldn't have gone any better, thank you!! The routes you set out for us each day were amazingly beautiful and varied! Our accommodation was wonderfully comfortable and again so delightfully varied and unique. The meals you provided were each a scrumptious experience! Thank you again for a first class experience. I would definitely book with your company again and I look forward to sharing my experience with friends Thanks again from, Carol

Gagnon



Canada
Mont Ventoux to Luberon - 2015-02-05
Hi Chris, I just wanted to say that we had an INCREDIBLE WONDERFUL TRIP- all thanks to DISCOVER FRANCE! We were warmly greeted by Jeremiah, who was an excellent host and guided us to Bédoin. He took the time to help us with the bikes, etc. The stay in Bédoin was welcoming and wonderful. Guillaume was so friendly and helpful. Gordes, was another incredible stay. We truly enjoyed being in that surrounding area. Dominique and his family, were awesome. Truly helpful, kind and hospitable. St. Rémy- again, was another surprise. The place is beautiful and another highlight of the stay. The food was delicious and Karine was super cheerful and kind. We truly enjoyed our stays in each place. Each had their own character. The taxi driver (I think it was Jéremie- I can't believe I forgot his name), was super patient, helpful, cheerful and kind. He helped us take off our pedals and seats when he had never completed such task. (I wasn't strong enough;). I just wanted to let you know that the staff and places you selected have made an everlasting impression on our wonderful memories of cycling France. I hope to do this again soon:) Thank you for contributing and making my cycling stagette trip a wonderful experience.

Lueke



Canada
Castles of the Loire Valley Classic Tour - 2016-10-09
Hello Chris, First of all, the overall arrangements and logistics by Discover France made for a very pleasurable experience. Thank you for making the arrangements for us on short notice. We loved our three nights in Clos d'Amboise and although different, the Mercure in Blois was very good. Certainly Chenonceau is the crown jewel of the three château during the trip. Chambord was also wonderful. We felt that Chaumont sur Loire was not worth the time spent. The highly publicized gardens and garden competition were underwhelming. With the added charge to tour both the château and the gardens, it seemed overpriced as well. I would have appreciated less promotion on Chaumont and would rather have spent a full afternoon in Blois (we arrived in the late afternoon each day with little time to explore). We both felt that it was fortunate that Chaumont was on the second day: if it had been my first château, I don't know if I would have gone to another; if it was the last day, it would have been a big letdown.

Stanborough



Australia
Portugal West Coast and Sintra - 2016-07-30
Hi Chris, The trip went well, we both had a great time. Only wish was that the weather was warmer but that is not your fault,  The local guy who set us up ... for memory Phillip, was fantastic, he spent so much time with us and he was a great host and gave us a good history lesson on the area and Portugal. His kit of spares and attachable little bags etc, seemed more that I got last year which was great. We ran into him on the road a few days later and once again he took time to chat with us. The ride was great in all respects, we loved Ericiera, the hotel we stayed at and the town that was a real highlight as well as the town of Sintra.

Godber



United Kingdom
Mont Ventoux to Luberon - 2016-08-13
Hi Chris, I just wanted to say a big thank you to your and your team for putting our bike tour of Mont Ventoux and the Luberon together at such short notice for us last week. It was an incredible holiday. We really had a great time and we are recommending you to anyone who will listen!

Ingeborg



Germany
Loire Valley Classic - Villandry to Chambord Castle tour - 2016-08-03
Hi Chris, my friends and I had a wonderful week of bike riding through the Loire Valley. The hotels you picked were excellent, the food was delicious and the French people very helpful and friendly. The equipment of the bikes was absolutely satisfactory, except the padels and the missing lubricant. Your organisation of the trip was quite perfect and almost everything worked out fine (although I thought for a second, while receiving our bikes, I had to jog next to the girls at first ). The path beside the railway (Luyennes-Amboise, 5th day) seemed a little scary to me. I figured it might be a problem passing the bridge, while a train is coming at it’s full speed. My recommendation to you: Maybe it would be helpful for future clients to have some advice in the roadbook, how to behave in that case (jump of the bridge , or lay flat on the ground ). In case of very bad weather, I think parts of the trip ( in my case day 5th) could be too dangerous and challanging for some ladies over 60, even if they are in a good shape. Maybe you could offer an alternative route or transportation. Throughout the trip we had to change directions very often. It seemed to us, that your roadbook didn’t always have the updated information. I recommend you to ride the tour by yourself, so you can figure out the nondistinctive instructions in your road book. The pedales of my bike had some sort of spikes. While driving they weren’t a problem, but pushing the bike if we weren’t attentive and we touched them, they were really hurting our legs. We enjoyed the week very much and had a great time!

Johnson



United States
WWII Normandy Tour - 2016-08-12
We are rally enjoying our ride. I had trouble with my first bike, and your organization had a replacement the next morning. Terrific service! So nothing was delayed. We like the hotels and have had terrific food. We would recommend your service to others (already have) and are considering another tour with you.

Hess



Australia
Magical Nature of the Alps - VIP Experience - 2016-07-22
Hi Chris Thank you for organizing my trip, have had a awesome time. Fabrice was fantastic! Hoping I can do another TDF tour in the future with my husband, as I know he would have loved it, but this time riding a bit more! The 1 day ride was perfect for my trip, the spectating part was fun esp when you have VIP access. Thanks again

Machado



United States
Loire Valley Classic - Villandry to Chambord Castle tour - 2016-07-05
Hi Chris, I just wanted to thank you for a great experience. Pamula and I had a great time! Kevin and Brice were fantastic! The hotels were lovely, and the service was good! We are telling all of our friends about it. Thank you very much again! Regards,

Chivers



United States
Provence Tour Avignon Cycling Loops - 2016-09-26
Brilliant! We're having a blast.

McKechnie



Australia
Loire Valley Secret Castles and Wine - 2016-06-20
Maggie Sorry we missed your call but we had a lovely dinner to celebrate our little adventure!! We have had a wonderful time. The bikes were terrific. I could not have done it without the assistance of the ebike which are beautifully equipped and maintained. The GPS and maps were very good and we had perfect weather for the majority of the time with only a couple of hours of lift rain really this morning My girl friend from Switzerland was originally going to be travelling with us by herself as her husband has been working up in Finland for some weeks. However he arrived home earlier than expected so drove down to join us. We have sorted with the hotel the additional payments for extra person and breakfast. The accommodation has been great. They each have had their own personality. The staff have been welcoming and informative and the services and accommodation of a very high standard. I would certainly not hesitate to recommended your group or any one of the hotels. Maggie we need to sign off the bikes return with a member of your team? Allan and I are staying an additional night in Samur and will be most likely having a late start to our sightseeing tomorrow if you need to contact us. We have GPS in the room with us at the moment Regards Jo

Cooper



United States
Loire Valley Secret Castles and Wine - 2016-06-22
Dear Maggie - great experience biking the Loire Valley - the routes and villages selected were great, your gps was very easy to use and spot on, hotels were great. French restaurants and wine are fantastic - we would typically ask the hotel person for restaurant recommendations and didn't have a bad meal the entire stay. We ran into some minor flooding but the gps made it easy to re-route. I guess it goes without saying that some knowledge of French language is helpful - I used duolingo app (free) nightly for several months prior to the trip and was able to (mostly) make myself understood. John Cooper

Jewett



United States
Loire Valley Classic - Villandry to Chambord Castle tour - 2016-06-29
Maggie – We had a great trip. The equipment provided by Discover France was great. The hotels were all very nice and the owners/staff were all friendly and very helpful. We truly felt welcome everywhere. We have a couple of minor comments that you might find useful.


Johnson



United States
Gordes Provencal Escape - 2016-06-24
We are having a great time. Are you on facebook? If so I can add you to my "trip to France" group. Lots of photos. Today is our last day on bike- we are going to try to get to bonnieux. Yesterday we went 55 km I also did a trip advisor review of the hotel The only problem we had was on Tuesday at the Gordes market. Someone put a lock on top of our bikes- probably to steal them. We had to get a local person to cut it off. The hotel manager was going to help but he was busy with lunch and we waited a couple of hours. No big deal and it helped us talk to everyone at the market- the vendors were lovely

Bucello



Australia
Provence Classic 7N – Uzes, St Rémy... - 2016-06-24
Bonjour Maggi, Thank you for the phone call and email. Yes we are having a wonderful time again and enjoying riding in Provence. Really love the accommodation with the pools at the end of the day. All accommodation has been fantastic, roads not as busy as Normandy which is wonderful. Days hotter for ridding. We are a little over with the riding times but stopping lots for photos and site seeing. The one main thing that I would consider an improvement would be to have access to earlier breakfast in the hotter regions. Getting back in before the heat of day is difficult, need to carry a lot of water so the bottles from each tour has been helpful. We have struggled to get breakfast over and out by 8.45 am which means we have been riding after 3pm. If there are big hills and not much shade it's quite a challenge. Over all excellent, we will come again. Kindest regards sandy and Joe

McDonald



United States
Burgundy Wine & Food Tour - 2016-06-25
Hi Maggie, We are enjoying our tour very much. This new hotel is wonderful! Dijon was good too but it was very hot so having air conditioning now is a great luxury. The maps are good. Thanks to the Garmin we have not gotten lost even though we had a big detour on the way here. Today we hope to go up into the hills. I am happy to tell you more and send you pictures when we return. Thanks for checking in.

Nussbaum



United States
Loire Valley Classic - Villandry to Chambord Castle tour - 2016-06-29
Thank you Maggie! Everything is great. We are having a wonderful time and everything has worked very smoothly. The routes have been terrific--a few slight issues here and there but nothing we couldn't work through. I'll put those into an email with some pics as soon as I get to a computer. Thanks again for checking in and talk to you soon, Lydia


VARGO



U.S. Virgin Islands
Provence Classic 5N – Avignon, Arles... - 2016-10-11
Hi Valentina, Thank you for checking in. We are back at the hotel after doing a little sightseeing in Arles. We are LOVING our trip so far. The staff at each hotel have been wonderful and helpful, and the food has been delicious. The weather has been really nice, a little chilly but sunny. We got lucky and found a restaurant open in Tarascon called Bistro des Anges. Many places were closed on Mondays. I will send along a few photos now that we are back at the hotel with WiFi access. Thanks, Mary

Knorr



United States
Loire Valley Classic - Villandry to Chambord Castle tour - 2016-06-29
We are having a wonderful trip, thank you for asking. Good choices of hotels, particularly Domaine de Beauvois. The bikes are great and you have assembled some very scenic routes. I might suggest "hybrid bikes recommended" for some of the dirt trails -- we didn't have a problem, but some people might, it's hard on the road bike wheels. Advising ponchos for the rain and repellent for the mosquitos would also be helpful. Minor points! This has really been quite fabulous so far.

Teixeira



United States
Loire Valley Classic - Villandry to Chambord Castle tour - 2016-07-01
Bonjour Your team here was very professional and punctual Hotels were fine and people courteous Front gear of my bike broke on last day and would not shift blame on Shimano...happened Route from Collias to St Remy was not much interesting Appreciated the tour Anselmo Teixeira

Tucker



Australia
Burgundy Wine & Food Tour - 2016-07-02
Bonjour Maggie, All going well with the rides; The accommodation has been excellent. We leave for Beaue tomorrow looking forward to exploring that area. I will email some photos later. Cheers Adele & Ian Tucker

Vettese



Canada
Catalonia Best Of - 2016-07-03
Hi Maggie We have just arrived in Madremanya. Spectacular! It is hot so just about to dive into the pool. We are glad we had the extra day in Llafranc. The sea was a wonderful reprieve from the heat and we did the coastal walk to Cape de Roig one day and Tiramiu the next day with time to lay on the beach as well. Terramar was a good hotel and the breakfast perfect. I will send some pictures soon! Lisa


Davidson



United States
Brittany to Normandy - 2016-07-12
Maggie Just a quick note to say how much Theresa and I enjoyed the trip you put together for us last week. We both would like to say thank you for your hard work. The hotels were fantastic. Our luggage was always at the next hotel. It was just a fantastic trip. Everyone we encountered was helpful and kind. The scenery was gorgeous. Thank you again Mark Davidson


Reid



United States
Brittany to Normandy - 2016-07-12
We had a great time. Maggie! It was great to experience the TdF departure village then to ride a lot of the route for the first 3 days. We felt as if we were being cheered on by the roadside "art" and village decorations left in the aftermath of the tour! All 3 of us agree that the bikes were great - real workhorses. We had no mechanicals along the way, either. All of the hotels were really comfortable and well appointed with staff who were very helpful. The breakfasts that were offered were plentiful with good (and healthy) food choices, too! We also had great taxi service all week beginning with the service to/from Mont Saint Michel - our driver was so very punctual- and the daily baggage shuttle was seamless. We struggled with agreement/clarity of the GPS and route maps on several days including going into Granville then leaving there and starting our to St Lo. Also, leaving Cancale was a challenge as was returning to Le Grand Hard the 2nd day. We also suggest that you provide more batteries for the GPS - we used 2/day and had to purchase more along the way. I will send a few pics in an additional email. -Stacey

FISHER



United States
Amboise Cycling Loops - 2016-10-17
Hi Valentina, We just wanted to email with thanks for such a great trip we had last week. We thoroughly enjoyed it. The bikes and hotel were wonderful. We also loved the other components including the canoeing, chocolate tasting and other recommendations given by the Discover France guide (? Bryson). We enjoyed great weather too. Just a couple things to look into: - The restaurant Remparts has closed permanently. We found a new little restaurant called Tratorria which was lovely ( we put the business card of this restaurant in the front pannier of one of our bikes. - the GPS was generally good however there were several times when it did not match the written maps. For example - on step 50 of the first day it told us to go down a 1 way street (rue F de Nauteuil). Also on step 59 we were directed to go on an unpaved road - part way down this road there is a "private road sign" (handmade) - we went through it because the GPS told us to but we didn't feel too comfortable doing this. - Also, on the day 3 itinerary the directions to get through Vouvray and Moncontour on the written maps were wrong and very different from the GPS (it may be our navigation skills but we were wondering if these could be checked by your staff) We are sure sometimes we may have made mistakes but it might be helpful to just recheck the maps so make sure they are clear for the next season of cyclists. All in all, we would definitely do another Discover France trip. Thanks so much for your help. Jen and Ted

CORRERA DA SILVA



Brazil
Loire Valley Bike & Canoe Tour - 2016-10-21
Hello Valentine How are you ? My passengers returned from their Bike Tour and gave us their feedback. I ´d like to share with you. “The operator Discover France worked very well for the appropriate profile. We chose the 7-day program: Multisport up graded. • The Bike - 5 days were ideal for the group. • Best hotel in Discovery package was the Chateau de Marçay. · Hotel le Choiseul: • The big positive surprise it was the Troglododo. • Restaurants: the hotel Le Choiseul Amboise was very good. Les Grottes Azay le Rideau with very special menu. • E-Bike is a great solution for everyone. It was great idea to confirm this way for us. Valentina Tks for all support. If you have a News with routes, prices, promotions etc pls includes our e-mail to receive it. lazer@mtravel.com.br Tks so much Janice


Peterson



United States
Loire Valley Bike & Canoe Tour - 2016-07-11
Hi Maggie, So far the tour has been great. The hotels are clean, the staff are very nice, and the food is fabulous. We all love the routes we are riding and it is great not to have to carry around luggage. The only hitch so far is that there was no GPS route loaded from Tours to Azay-le-Rideau and some of the directions/mileage in the book haven't been correct (GPS said to do one thing and the book said to do something else OR the book said an intersection was at a certain distance when it wasn't OR directions were ambiguous like "turn before the roundabout" - does that mean left or right). John and I are pretty good with directions so those small hiccups didn't hinder us. Other than that things have been great, the bike rides beautiful and the people wonderful. Bryce was also very nice and informative.

Maxwell



United States
Champagne Best Of - 2016-07-15
The first day was superb. Bikes seem good and the Garmin GPS is a real help. Champagne also good!

Sherman



United States
Mont Ventoux and Provence (4 Nights) - 2016-07-19
Maggie, A quick note now and I'll write something longer on our flight home on Thursday. The tour was great! Fabrice was a gem and the rides, route, hotel and meals where wonderful. My expectations were exceeded..... We had a ball! Regards, Mike

Grover



New Zealand
Provence Classic 7N – Uzes, St Rémy... - 2016-07-19
Bonjour Maggie, The trip is going really well. Currently enjoying the lovely hotel in St Remy, having the pool has been great as it's been so hot which we aren't used to, but not complaining all the same. Only one more days riding back to Avignon tomorrow. Apart from the the first morning ride out of Villeneuve Les Avignon we've enjoyed the riding. That first morning was on a busy road with a howling wind and unattractive countryside, we didn't really enjoy that section. One or two of the trip notes need updating , I'll give you the details once we've finished. We've taken the odd wrong turn but nothing to worry about. We also got lost finding our way to the Uzes hotel. The two loop trips have been great, our favourite towns have been St Quentin La Poterie and Eygallieres. The hotel meal at the Patio De Violette was very disappointing, and they charged us excessively for cups of tea.The other hotels have been great. The bikes have been good and have performed rally well, although Kathy would have also preferred front suspension plus she's struggled to get used to her seat, a selection of saddles for women would be recommended. We'll send some photos through later on. Regards Mark & Kathy

Clonan



Australia
Mont Ventoux and Provence (4 Nights) - 2016-07-27
Hi Maggie, the tour was great!!. Food, hotel very good, only one small criticism internet very slow. We run a business back in Australia, so internet pretty important for us. Everything else was excellent. Regards Sylvia

Thayer



United States
Amboise Cycling Loops - 2016-07-29
Hi. Thanks. It is great! Dema's bike was too small, but they are bringing us another today. I should have measured him again before we left:(. We r probably going to not ride on the third day. We were wiped out yesterday, but ready for our second day today. We don't want to miss all of Amboise. It takes us longer than the book says. We knew that we were slower though. We do about 5 miles an hour. Everything is beautiful and everyone is very kind and helpful. I'll send pics. My phone is having internet problems, but my iPad works:) Laura

Uyeki



United States
Loire Valley Bike & Canoe Tour - 2016-08-08
Maggie We had an absolutely great trip and have many photos. I will send them when we get them down loaded when we are back. Overall the bikes were great, however the front derailleur on both of the larger road bikes did not work well. I could get mine, the green one to work if switched back and forth and really cranked it on mine. I know the screws were set appropriately. This is a known problem with the shimano 105 derailleur. On my son’s we just had to keep him on the smaller cog. I just want to make sure this is fixed for the next person. It really did not limit us. We will be doing more tours in the future. Thanks Jim


Ball



Australia
Loire Valley Secret Castles and Wine - 2016-08-12
Hi Maggie, sorry about the delay in responding to your email. We really enjoyed cycling in the Loire valley and the cycling routes were what I was hoping for and gave a real variety of scenery. The hotels were all great and the dinners at Chateau de Beaulieu and Le Grand Monarque were definite highlights. I'd recommend staying an extra night at Chinon to anyone else going on this trip as we did. We were lucky to be there for Bastille Day and see an excellent firework show by the river that night, but sadly this was also the night of the tragedy at Nice. The bikes were in excellent condition and we didn't have any problems with them. The GPS and maps were also easy to follow. I've attached a couple of pics. Thanks again for all your help in organising the trip. Best wishes, David


Lockhart



United States
Loire Valley Classic - Villandry to Chambord Castle tour - 2016-08-15
Everything was amazing. Get this though.... I wrecked the bike on day 1 just outside of Villandry and sprained my ankle. If it weren't for the e bike, I would have been miserable. As it was, I just put it in a more powerful gear and biked for 6 more days, not missing a beat. The e bike saved the trip. Here is a video of Patrick biking through some small town in the Loire and some other random pictures. We had a complete blast and are staying in Paris until tomorrow. Will be leaving you guys a spectacular review.


Kushner



United States
Catalonia Best Of - 2016-08-17
Hi Maggie, We are on our way back, but I am happy to give you some feedback. We had a great trip. 1. I screwed up our connection with the guide on the our first night in Girona, but we met the next day and got things straightened out. They were great to work with. 2. The bikes held up well, and once we got into the rhythm with the GPS and maps, we had no trouble finding our way from point to point. We only had a few minor course corrections to make. A couple of suggestions on the GPS. The routes direct you to a point in the center of the destination town, but then you have to find your hotel, I’d suggest the GPS direct you from door to door. 3. The hotels were very nice. We really liked the Hotel Mediteranni in Calella. We had a waterfront room and it was spectacular. I have attached photos. The hotel in Madremanya was very nice, and the restaurant was outstanding. However, the town is very small and the town’s church bells ring every 15 minutes, making a good night’s sleep a challenge. 4. One suggestion, for an August trip in hot weather, we might recommend more time at the coast, but all-in-all we very much enjoyed the trip and would recommend Discover France to others. We miss being on our bikes! Thanks

Tufaro



United States
Amsterdam to Bruges 7 Nights - 2016-08-17
Everything is fabulous. Che bikes are wonderful. The bike routes are really great.


Watson



United States
Provence Classic 7N – Uzes, St Rémy... - 2016-08-18
Hi Maggie we are going well here is my favourite pic the one I really wanted to see for myself Simply magnificent Will send more feedback later on as it's lights out time for me More roads to ride again tomorrow

Busch-Kinkaid



United States
Provence Tour Avignon Cycling Loops - 2016-10-27
Hi Valentina. Thanks for checking in. So far we are enjoying Avignon and Provence. The bikes are good except that David's has a squeak in the rear wheel. It only makes noise when he's rolling. Mine is a bit out of adjustment too--the front chain ring seems to be rubbing a bit. But we LOVE having the Garmin. Without it we would be reluctant to head down tiny narrow country roads. And the hard copy turn-by-turn directions are useful too. We enjoyed canoeing and cycling back to our hotel. We also liked riding to chateauneuf de papes. Yesterday it was rainy so we decided to tour the palais de papes. Today there is a mistral so we will ride over the bridge to the market rather than do a long tour. When we come back here in the future we will come a few weeks earlier to take advantage of more sunshine and warmer weather. Our hotel is comfortable and the owners are very friendly and helpful. Thanks for checking on us. We may have more feedback after we get home. Kind regards Cathy

Singleton



United Kingdom
Provence Secrets - Pont du Gard - 2016-08-08
Hi Maggie We had an amazing time. The bikes were excellent as was the GPS. We really enjoyed the cycling although the routes were far more challenging we had expected. They always took much longer than advertised, even though we are both very fit and not at all overweight! This was a slight shame as it meant we did not get to spend as much time in the hotels as we would have ideally liked. But there was beautiful scenery and great places to visit on every route so that was always a pleasure. Both the hotels were fantastic. We especially liked Mas De Carassins - although we were unclear if we actually got the superior room we paid extra for (?) as the booking information provided to us did not specify and neither sis the hotel. The other hotel was also very nice but it was a shame that nobody ever told us their restaurant was closed on Sundays. We ended up missing out on dinner on Sunday because we were never informed of this. I hope that feedback is useful. Overall we really enjoyed the holiday, so thank you! David

Block



United States
Portugal Wild Coast - 2016-08-09
Hi Maggie Tour is going great, despite the heat wave. We are in Pedralva which is great. Ros loves her electric bike and ours are performing well. One GPS doesn't function, but we are ok with one. Best Greg


Vila



United States
Portugal Wild Coast - 2016-08-10
Hi Maggie! We had a wonderful trip! My e-bike worked fantastic, the routes beautiful and the hotels comfortable and cute :) Some photos Great trip, great country!! Thanks! R

Seul



United States
Provence Classic 5N – Avignon, Arles... - 2016-08-10
Hi Maggie, Good to hear from you - thanks for checking in on us. It has been a great trip so far. We're enjoying the cycling and the hotels! Today's cycling route from Uzes to Arles was particularly fun, as we were on the open road so could take full advantage of the road bikes. The GPS unit doesn't get us directly to the hotel, but close enough that we can use our phones to navigate the rest of the way. Thanks again for your help along the way! Tim

Dawley



United States
Bordeaux and Dordogne - 2016-08-11
Hi Maggie, sorry we missed you. We are very happy with the trip and will be recommending it to our cycling friends. We thought it would be hard to have a better trip than last year at the Loire Valley, but Dourdoign exceeded anything we could have imagined! The bikes have good gearing for the hills. Very important as there are a lot of them. I could recommend a seat cushion ( in addition to padded cycling shorts) or putting it in the "to-bring" list. The distances were good. We thought there was a good easy first day to acclimate. We did not do the long option the last day as I had injured my knee the week before we came. This was the first time we did the upgrade for hotels and loved it. The included dinner at the Michelin rated restaurant Viouz Logis really was over the top!! Thank you so much for including it. Since Chateau Sanse was isolated, it was very good that dinner was included and we found it was excellent. We like Discover France because it provides the proper amount of structure with lots of freedom to explore. Viewing the kilometers of grapevines followed by the distinct change as we traveled farther east gave us an appreciation that all of France is not vineyards! We have many many photos.

Messing



United States
Amboise Cycling Loops - 2016-08-22
Trip was great overall. The hotel was fine but a bit overpriced we thought. Our room had a poorly functioning toilet and few plugs for electronics. I let them know to fix the toilet. Restaurant in hotel was highly priced for quality of the dinner. Breakfasts were great. Staff were very kind and helpful. I had a problem with my bike the first day (bent rim for front tire) and your company replaced it for the second day. Routes were well planned. GPS was a great help though the model we had was difficult to read and seemed an old model. Overall I would recommend Discover France as a tour operator and we might take another trip with you in the future. Thanks! Bob

Visser



Spain
Burgundy Wine & Food Tour - 2016-08-23
Hi Maggie, Thank you for your email! We had a very fun trip and enjoyed all the amazing food and wine Burgundy has to offer. We left the bikes at the Hotel in Beaune, please confirm that everything is in order? Best, Inge

McDonald



Australia
Brittany to Normandy - 2016-08-26
Hi Maggie, all going well. Le grand hard is wonderful! No problems with the bikes, they have been very comfortable & the garmin has worked well. Cheers nerissa


Wilton



New Zealand
California Wine Tour 7 Nights - 2016-08-29
Maggie Going very well thanks! We are taking a little more relaxed approach with this trip. Laura and Andy have been fantastic , really looking after us and going out of their way to save us having to do a back track to pick something up. They have both been checking in on us as well. Healdsburg was the coolest little town so far. We both really enjoyed it. We arrived Tuesday and John and Karen from the Haydon St inn took us and the other guests down to the free concert held every Tuesday. They are great hosts and I'd go back to the town and stay there again, all on its own! The riding has been good, the weather mostly warm to very warm and definitely dry which is good. Probably stopped at 1/2 doz or so wineries..... Was up looking at the redwood trees this morning. Some of the roads are a bit busier than what we found in France but traffic has been very good. Scenery has been impressive at times. Testing some of the local produce at Twomey winery!

Adams



Canada
Brittany Coast to Mont St Michel Cycle - 2016-08-29
Hi Maggie We are back in Canada now. We had a great bike tour. It was part of a month long Europe adventure. Your company did an excellent job of all the details. We enjoyed the locations and the hotels were just what we needed. My daughter has most of the photos, so I will have her send along any that you would enjoy shortly. Thank you for your attention, we will definitely consider another trip with Discover France. Kim Adams

Howard



United States
Passau to Vienna 7 Nights - 2016-09-06
Dear Maggie: We are having a wonderful time (even with rain yesterday and today)!!! The bikes are fantastic and the detailed route books are spot on! The hotels have been great. The Zur Post even has air conditioning!!!! I've been taking photos on my camera, so when I return home, I will send you some. Tomorrow is our long day (80km), but it is supposed to be sunny and 28C. Thank you so much for your help in coordinating everything for us. We look forward to more cycling with Discover France in the future. Randy

Earles



United States
Burgundy Wine Tour - 2016-09-07
Hi Maggie. Thanks so much for checking in. We haven't quite made it down to dinner yet (still cleaning up after a nice, and much needed, dip in their pool after our ride this afternoon). Everything is going well with the bikes and the routes that were planned for us. Our guide on Monday night in Beaune explained everything to us very well and it's been easy going since. Well, except for the hills. Lots of hills here in Burgundy (Long Beach...very flat). Let's just say that we are earning our wine... The Hotel des Ramparts was wonderful. Wish we could have had a few more nights there. And we've only been here in Vougeot for a couple of hours, but the staff here has been very friendly and helpful. We're going to head downstairs now to check out their cooking. Thanks again for everything. We're having a fantastic time so far. -Dan


Believeau



United States
Provence Bike & Canoe Tour - 2016-09-12
We had a morning of fun and excitement climbing the rocks and crossing scary bridges and one that was only a cable. Every day has been sunny with temps in mid 90's with no humidity. Caves next!

Woody



United States
Loire Valley Classic - Villandry to Chambord Castle tour - 2016-09-12
Hi Maggie, Bike trip was great! Weather was hot and dry, mostly. Bikes were quite a bit heavier than what we were used to (we ride lightweight, carbon-fiber road bikes at home), but they worked well and we just adapted to the slower pace. Hotels were fine, too. Loved the one in Azay le-Rideau, the one in Luynes and the one in Amboise the best. We had two dinners included that were delicious. The final hotel in Blois was my least favorite -- too much traffic noise that never let up, no fan (it was hot!), no fresh fruit of any kind at breakfast and I have had a larger shower in a sailboat cabin. But the front desk help was always friendly and cheerful. Connelly was our leader and said the GPS worked great. We saw so many castles and chateaus along the way. A great trip! Thanks much - Linda

Davis



United States
Loire Valley Secret Castles and Wine - 2016-09-13
Hi, Maggie, Things are going great. We have many opinions and much to laude about. For example, Chinon is a great place to have NOT dinner booked for versus the others. In term of opportunities for improvement, the Azay’s market is open on Wed, not Tues. Also, the Chateau Lisette (?) just outside of Azay is a true pleasure. It Rodin worked and had a relationship with Claudette is a real treasure. It is open from May to Sept but otherwise occupied by its owners. Thanks for everything. We are having a great time. Tim

Kirk



Australia
Loire Valley Secret Castles and Wine - 2016-09-15
Bonjour Maggie Thank you very much for your email. Apologies for the delay in responding as we are still in Paris. Rom went through the briefing with us on the afternoon before the trip started and he was most thorough and patient with us. The Cannondale bikes were very good with added comfort that the tyres were a touch thicker. Thankfully there were no punctures. Routes:- we found the routes did cover a broad spectrum of the Loire Valley landscapes but we found that we were cycling on too much bike tracks. We appreciate bike tracks are safer but they got very monotonous - a better mix of bike tracks and more country roads would have enhanced the sight seeing aspects of this gorgeous part of France Accommodation:- Chateau Baullieu- perfect place to spend the first night as we could start the trip that morning from the back of the chateau straight on to the bike track. We had very little idea of how far the chateau was from the village centre and by the time we checked in it was close to 2pm having taken the train from Paris and then a cab from Tours station. The village centre to the chateau is a bit of a hike and without any transport I asked whether they were serving lunch. She tersely advised that they had stopped serving lunch at 1.30 pm. She didn't even offer 'Madam could I make you a sandwich' so we went without lunch that day and dinner wasn't served til 7.45 pm that night. I respect their policy but it is a family run chateau and this would never happen in Australia. I would have thought tourism is critical for their survival under the present circumstances. Room given to us was extremely small but had good views. Both dinner and breakfast meals were satisfactory. Hotel Monarch Was a friendly atmosphere and comfortable air conditioned room and centrally located. Both dinner and breakfast meals were satisfactory. People running it were very obliging. Hotel Diderot Appreciate it is a two star hotel run by a terse Canadian /(French ??) lady. At breakfast we were given a tiny glass of locally made apple juice no other juices were made available it would be too bad if you are not into apple juice. She made available bread and toast and only goats cheese ( I am not a fan of goats cheese) and dried fruits - no fresh fruits, cereals, cold meat nor eggs were made available. A breakfast with no protein makes a morning cycle very unenjoyable. I don't generally book a two star joint and I can't recall why I booked this accommodation as it has been a while ago. The brochure said a very friendly run hotel. I had to make a call to Sydney the next morning at 7.30 am and was speaking on the phone in the front courtyard during my call she interrupted my conversation and told me I was disturbing the rest of the guests and I should be having the conversation outside her property. I don't have a loud voice so I don't really know what her problem was. I hope other fellow cyclists have a better experience in this hotel than I did. Chateau Verrieres This last chateau was centrally located only 12 mins walk to town centre. It is a gorgeous chateau set in beautiful grounds and Pascale and Francois are most hospitable. Francois took us around the chateau. Was given a gorgeous room overlooking the beautiful grounds. Was served a full English breakfast. Dinner booked at Le Grand Bleu was enjoyable although service was on the slow side. This hotel ticks all the boxes. I hope I have given you some indication of our recent cycling experience in the Loire Valley. All in all it was a very enjoyable trip with beautiful weather. Thanks for all your help in the organisation leading up to the trip. Kind regards Evelyn


Tracey



Canada
Tuscany Classic - 2016-11-01
Hi Maggie We have been touring Rome for a few days, so haven't really had a chance to respond. Cycling Tuscany was amazing!!! - bike routes were excellent. We really enjoyed the scenery, and the routes were a perfect mix of hills and enough breaks between. The instructions were excellent, they clearly let us know what to expect, and when. We found our approx 50 km to be just right. Yes, we could have done more, and sometimes finished fairly early, but the towns were so interesting, we know we would have been disappointed if we had less time to tour towns. - our hostess, Guilianna, was excellent. She gave us a great orientation, along with good dinner recommendations. We had a flat the first day, and a broken zipper on the bag, and she had replacements to us first thing the next morning. - the bikes were great. Very low geared, which made the hills so easy (think I should re-gear my bike at home! Lol!) Good quality bikes, nice and light - the breakfasts were really good. Much, much better than France. Doug was very hungry in France, they did not seem to understand Celiac. The gluten free bread served at breakfast in Tuscany was so good! We want to find a way to import the bread to Canada! - we also liked the hotels better. They were in vibrant towns, with lots to do. In Bordeaux it seemed we went to our hotel and that was it. Ate dinner and went to bed. The hotels in Tuscany were of excellent quality. -we also preferred staying in the same hotel two nights in a row. More relaxing, and next time we would bring less luggage,because we know clothes could be washed by hand and hung to dry In conclusion, we preferred Tuscany to Bordaux, Food, scenery, routes, towns.....much more interesting, I will send pictures in another email, as they are not on this computer. Kind Regards, Mary and Doug

Smith



United States
Loire Valley Classic - Villandry to Chambord Castle tour - 2016-10-14
Maggie, I am finally getting back to you with feedback about our trip. Sorry it took me so long. Overall, we had a great trip. Lisa said this was the best trip she has ever taken (and she has taken a lot of trips). The tour format was great. The GPS navigation and travel book approach worked well for us. We arerecommending Discover France to all of our friends. I will try to mention both the things that we really liked, and the things that we felt could have been better. Day one. We liked Tours and we liked the convenience of our hotel location with lots of restaurants, etc. right outside our door. Our room (Hotel Colbert) was nice and our innkeeper could not have been more helpful and accommodating. We liked both the inn and the innkeeper. Unfortunately we had a room that was right over Colbert Street and the street noise was worst I have ever experienced. Further it went on all night (it seemed that the bars closed around 4:00 AM and then there were still occasional people shouting in the streets.) Thus we would not recommend that hotel and would not consider staying there again. Day Two Tours - Villandry - Chateau of Saché - Azay le Rideau The bike ride the first day was excellent. We really enjoyed the bike paths and the small country roads that we took to Villandry. Villandry was really charming and we enjoyed touring the castle grounds (castle closed for renovations). Our room was very good. We were fortunate to have two rooms at our hotel, one room with a king and a second room with two twins. This provided us with room for our luggage. Otherwise it might have been a bit tight, however, with the two rooms it was great. Day Three Azay le Rideau - Chateau of Ussé - Village & Château of Langeais - Luynes Again the bike ride was great, nice country roads with little traffic. We had a navigation problem on this day in that our GPS was programmed to take us to an inn out in the country a couple of miles outside of Luynes. After some initial confusion we recovered and found Luynes and our inn (Hotel le XII de Luynes). We thought that our inn and dinner in Luynes were the nicest of the inns that you selected for us. As it turned out the owner of the inn used to run the ski school and race program at Squaw Valley and currently has a house in Reno, so we had a strong connection with him. We ended up going to his house for wine and cheese and meeting his wife, having breakfast together the next morning, and making plans to get together this winter at Tahoe or Reno. Our room there was very nice and the restaurant service and food was excellent. Overall a memorable evening. Days Four and five Luynes - Village of Vouvray & vineyards -Village of Montlouis & vineyards - Amboise This was our least favorite biking day. The ride around Tours was way too congested with traffic (unfortunately this situation was aggravated by a marathon that was occurring when we went through and there were cars parked everywhere). We had some confusion as to where we were supposed to ride (roads, sidewalk, dirt path along the river). We also did not like the railroad bridge crossing of the river where we narrowly missed sharing the bridge with a train. We would have preferred a route that skirted outside of the city all together. Our hotel in Amboise (Hotel la Brèche was just OK. The room was very small and the dinner was OK, but not really good. We enjoyed the bike rides both days. Days six and seven Blois We enjoyed our bike rides out of Blois both days, nice rides in the country with very little traffic. Our inn (la Maison du Carroir) was far and away the nicest that we stayed in and we would strongly recommend it. Despite our inability to speak french and their inability to speak English we got along fine with google translator on our phones.This is a really nice inn. Overall we thought it was a really great trip. We would recommend the hotel upgrades and we might do more dinners through you. Lisa loved her ebike so much that she may buy one. I was not as enthusiastic about my hybrid. I am used to a road bike and found the hybrid not so much to my liking. I got along fine though and given some of the bike paths, it was likely the correct choice. I would not bring my bike shoes and pedals again if I was riding a hybrid. After our tour ended we rented a car in Blois and drove to Normandy. We used the car rental company you recommended and it was great as well. Overall a very nice trip and one that we will remember. As I mentioned we are plugging Discover France with all of our friends. Thank you, Randy and Lisa

Noergaard



Denmark
Languedoc Countryside & Heritage - 2016-09-19
Dear Maggie We came back late Friday evening. We have been very, very pleased with the trip, and I was looking for if possible to rate you on Trip Advisor but did not succed. I rated the Aberge du Cedre, the hotel in Sommieres and in Montpellier. Everything has worked so fine- I will just list some of it. -Arriving in Montpellier, the young guy picked us up and drove us to st. Guilhem- he was very professional and very nice. Helped settihg us up with bikes and all the equipment and so on. Give him our best regards. -Bikes were excellent, right sizes and no problems at all.. -GPS worked fine -Maps and trip directions, were excellent with load of details, that were all correct. -Classification of level of the trips in red, blue and green was good and nice to have. I never understood why the trip to Nimes was blue and not green (is it because of the lengh?). We had been a bit concerned about the red/blue trip from Guilhem to Sommiers (we are not so young)- but it went well for us. -Hotels: We were very pleased with your selection of hotels, and we got the beds as we had asked for. We have done one trip with Discover France in Dordonge maybe 5 years ago and was also very satisfied. Previously we used a small Danish Company for our biking trips, but there was always some problems here and there. Your trips are about 20-30 % more expensive, but you deliver on all the parameters which we find is important. kind regards Mette


Cortez



United States
Loire Valley Wine Tour - 2016-09-21
Maggie, We want to let you know we had a wonderful time on our Tour through France of the Loire Valley Sept 10 - Sept 16 2016 . All of the Accommodations where great and the Wine tours were fantastic. We learned a lot about wine making and wine tasting. All of the people we met were so friendly and helpful. We did study a little bit of the French language before we left so it was fun to try to talk in french to the people we met. Luckily their English was better then our French so we had no problems communicating. The Garmin GPS was amazing, it is a must have. We met several people on bike tours with other companies that did not have a Garmin and they were having great difficulties finding their route. The Bikes were great. We did have very minor problems so here are our comments about those. 1) Trip from Amboise to Vouvray tried to take us over a river on an active Railroad track. Their was no alternate path along the Railroad, so we had to find an alternate route. We did meet another couple with Discover France Tour that also were at this same spot trying to figure how to get across as their directions also took them over the railroad tracks. 2) The Trip Books had distance for the turns. Both of the Odometer devices on the bikes were essentially worthless for distance, so we finally ignored it and just used the Garmin GPS. 3) GPS Holder on my bike was held on by 2 Tie Wraps and were useless after 5 minutes. The wraps kept loosening and the GPS would spin upside down so that I couldn't see it. Had to use a bungie cord to tie down the GPS. 4) At Hotel "La Maison Jules" in Tours, they were closed when we showed up, they are a bed and breakfast and have asked that the closed hours be posted on the info sheet. The inn Keeper was picking her kids up from school when we arrived. This was a very lovely place and our favorite place to spend the nite. 5) Kathys water bottle holder kept falling off. we finally just put it in her Pannier. Again Very wonderful trip and we highly recommend it to everyone. We appreciate your checking in on us during the trip. Richard and Kathy.

Bimrose



Australia
Champagne Best Of - 2016-09-21
Hi Maggie, We had a fantastic time and thank you very much. The area of Champagne is wonderful to explore. The hotels you chose were great. The people at the Jean Moët suggested we do a tour of the Moët Chandon house, this is a must for all of your guest. We did however find two of the bikes didn't like being in the lower gears. I would recommend your tour to anyone. Thanks for all your arranging, Cheers until next time, Victor

Guebert



Canada
Languedoc Carcassonne to the Coast - 2016-09-22
Bonjour Maggie We are in Collioure. The trip has been fabulous, met our expectations and then some. We really enjoyed the routes and all the hotels and the B&B have been wonderful. I have left the gps with the hotel reception, and they have a signed return and I have the other one. We have also left the wheel with the broken spoke with the bikes. I was able to get my pedals off, but unfortunately Dave's were on too tight. The local mountain bike rental shop was closed when we went down to it to see if they could help. Would it be possible for your company to ship the pedals to us? We will cover the cost of shipping. Thanks Deb


Spira



United States
Provence Secrets - Pont du Gard - 2016-09-23
Hey Maggie! We had the best time! It was wonderful! I only wish we could've biked for a few more days! Both hotels were great, we especially loved the hotel in St. Remy. The food was to die for and the grounds breathtaking. The biking routes were fantastic, and Honestly the perfect mileage. It gave us time to enjoy ourselves and relax and take in the sights. Those roads are stunning. We loved it and would totally do it again. I would say so far has been the highlight of our trip. Thank you for all of your work organizing! I will definitely send pictures when we have more time. Merci!! Katie


Shikany



United States
Alsace Hiking - 2016-09-23
Hello Maggie, Sorry to have missed your call. Overall we have had a wonderful time and are very pleased with our trip. There were a few issues, and in the next few days I'll send a detailed report, including pictures. This is a lovely area, especially the small villages, and we enjoyed hiking through the vineyards. The wine is wonderful, too! I'll be in touch soon. Teri


Shikany



United States
Alsace Hiking - 2016-09-23
Hello Maggie, Sorry to have missed your call. Overall we have had a wonderful time and are very pleased with our trip. There were a few issues, and in the next few days I'll send a detailed report, including pictures. This is a lovely area, especially the small villages, and we enjoyed hiking through the vineyards. The wine is wonderful, too! I'll be in touch soon. Teri


Taylor



Canada
Provence Tour Avignon Cycling Loops - 2016-09-23
Hi Maggie, Your company people and the hotel did their utmost to make our stay enjoyable. The hotel upgraded our room. The mistral made the cycling a challenge. C'est la vie. John Taylor


Puckett



United States
Brittany to Normandy - 2016-09-24
Hi Maggie, Sorry we missed you, we are having a wonderful tour! Great weather, hotels, meals, stories. Will fill you in later with some great pictures. Take care, Walt


Baffico



United States
Burgundy Wine & Food Tour - 2016-09-25
Hi, Maggie, Thanks for your call and email. We are having a great time. First, you should know that I have been a Francophile for a long time. Love the Country, the people and everything French. This is our fifth trip here. And we love biking, too. We've done Portugal, Spain, Scotland, Germany, The Danube to Vienna, and Amsterdam to Breuge. The DF bikes were the best! Really wonderful equipment. The routes are wonderfully scenic, though "rolling countryside" is a bit misleading. We've done a couple of Category 1 hills over the course of three days, and a Cat 2 in that loop of Vougeot. A long uphill slog of between 1 and 2 miles. We've had to walk the bikes up those hills. Of course one feels great after doing it, but there's a little muttering during it. Slept well that night. Hotel la Cloche was excellent, though the staff a little impersonal. Chateau des Gilly is quite impressive. Beautiful grounds and setting. But it's such a huge property that it costs a small fortune to maintain and sadly it looks a little tired. The decor is ordinary, the room sparse and the amenities like soaps shampoos, body lotions not up to the standards of a "Small Luxury Hotel." We've stayed at many over the years and this one might just barely qualify. But I'm being too picky. The food was very good, the service excellent, and the staff wonderful. The Pastry Chef has to be the greatest in the world. The two desserts we had were the BEST we've ever had. Chateau de Challenges is utterly charming. Not quite up to the others in its physical assets, but thoroughly warm and classic Nineteenth Century French. One last item about navigation. The cue sheet takes a little getting used to and seems to have a gap or error in a few places. But when combined with the Garmin GPS there are no serious problems. EXCEPT that yesterday going over a rough patch in the middle of a vineyard, the top of the unit flew off and onto the road. Batteries scattered. The back of the unit was still on my handlebar. I was able to find the top and reassemble it. It worked. Phew! But the top doesn't stay clipped firmly to the bottom now. I had to tie it together. So you should appraise whomever is going to retrieve the bikes of this. Picture is of my wife, Joey, out there in the vineyards of which there are thousands. But, hey, as they say here, "It's Vin, Vin, Vin all the time in Beaune. Very Best Regards, and thank you so much for taking such an interest in our adventure. Jim Baffico


Chamberlain



United States
Corsica Hiking from Corte to Calvi - 6 Nights - 2016-09-25
Dear Maggie, Our holidays are really great. We decided to stay 3 more days in Calvi. The routes were perfect not too hard but hard enough. At the end of the route you are satisfied. Most of the routes seem to be marked in yellow and not necessarily as indicated in the literature. But never the less they were mark sufficiently to not get lost. The first hotel we stayed in was not great structurally - older buildings and the room was very small. But the staff was very professional and cordial. The rest of the hotels were fine. One note as I did note see this in the trip literature. You should mention that you must change trains at Ponte Leccia (I think that was the name). At first I thought we got on the wrong train. Thankfully we noticed that we needed to change trains. If not the next train from Bastia was at 5:00 in the evening. Trains travel only twice a day - once in the morning and once in the evening. We had a great and I would recommend your tour to others. Thank you for your help to get this organized. Ciao, Barbara


Nicola



United States
Alsace Hiking - 2016-09-24
Hi Maggie, We had a great time on the trip. Alsace is beautiful and we enjoyed walking through the vineyards, visiting the towns, the architecture, the flowers, the castles, and the wines--everything. The GPS was really helpful. The telephone orientation with the guide was difficult since we had to pass the phone back and forth to ask our questions. Then whoever had the phone had to relay the reply to the rest of us. It would have been helpful to have a conference call so we could all hear the questions and answers at the same time. The only other glitch was the wine tasting in Mittelbergheim. The owners didn’t know about it. We had a hard time finding the address and then discovered that they had not been expecting us. They were very gracious and welcomed us into their winery but it was uncomfortable to impose on them. The delay in getting the luggage did not cause a problem but we were a little worried that it might be lost. There was some confusion the next morning about who was supposed to pay for the luggage transfer from Mittelbergheim to Ribeauville but Teri got it straightened out. Hotel Gilg was adequate but the fantastic dinner made up for anything that was lacking in the hotel. Thank you for all your hard work in arranging our trip. I’ll try to get some photos to you in the next couple of weeks. Trish & Bud Nicola


Kissick



Canada
Bordeaux Wine Tour - 2016-09-26
Bonjour Maggie, Thanks for your request. We have finished our tour and are relaxing in Paris. Here's some brief comments and we will send you some photos when we get back home next week. We had a great trip and want to do another one. Bordeaux is beautiful. The accommodations were all fantastic. Everyone was friendly and expecting us (a worry when you travel like this). Bikes were really good except the tires were quite bald and yes, we had a flat tire. But we got it fixed with the equipment you supplied. The luggage transfers went without incident and are a great relief when you are traveling. Tony did a great job briefing us and giving us confidence that everything was organized. The routes were terrific. Mostly easy riding with just enough hills to keep you huffing and puffing a couple of times per day. The Abricotier location was terrific. Staff were friendly. The meal was Michelin great. The main thing for us was that everyone took in our bikes without a problem. The combination of GPS and printed directions is a good strategy. Over the course of 4 days there were a few times where one of them was dead wrong, but a little common sense usually prevailed. For example, the road out of St. Macaire is closed for construction. We needed some experience and a bit of luck to figure that one out. We took a lot of photos and would be happy to share them with you. We will be back home next week and will contact you. We are definitely interested in doing another trip, not sure where yet. Thanks for all your help. Regards, Doug


Munaretto



United States
Castles of the Loire Valley Classic Tour - 2016-10-27
Hi Maggie, Sorry it has taken a while to get back to you on the bike trip. Fall has been busy!! Just returned from a short trip to Portland, OR....lovely and lively. We loved the Loire bike trip with Discover France. Everything was as agreed and then some. Info as follows: Bikes: terrific in all aspects, though perhaps the seats were a bit hard. We were given repair kits which we fortunately did not need but were happy to have. Routes: gps was invaluable and reassuring that we were on the right path. The length and sights we saw were great too. Loved seeing the countryside, animals and agriculture. Most routes were on gravel or small country roads which we liked and only occasionally on busier roads which we did not. Hotels: had wonderful service at both hotels and good breakfasts too. The dinner in Amboise included in the tour was outstanding. Wine tasting: another hit! We were joined by 4 others and it was an informative and enjoyable experience ....we shipped some wine home. Your colleague, Ron?, was excellent in explaining everything so we felt very comfortable with the bikes and routes at the start. I will forward some pictures from my phone...we had a great time!! Let me know if you would like anything else. Meg Munaretto


Kosmark



United States
Provence Classic 7N – Uzes, St Rémy... - 2016-09-28
Hi Maggie, I saw your e-mail late on the weekend and tried to send a quick reply, but didn't know if it went through, as there were some e-mail issues. In any event, thanks for checking in with us. The whole trip was utterly amazing. I'm sure I do not have to go into details about the different places on the route, but we were also favored with perfect weather (70 +/-), clear skies, and even a substantial tail wind on the long, flat leg from Uzes to Arles. That, coupled with being there after the Summer tourists had left, made for a perfect trip. Cannot say enough good about the bike/equipment setup. We had only one flat tire the whole time, but felt that the tools, tubes, and especially the pre-programmed GPS provided a very comforting level of confidence for all of us. As far as the hotel accommodations went, the hotels in Avignon and St. Remy were outstanding. The hotels in Uzes and Arles, while more than adequate, were not up to the same level. At each one the staff support we received was excellent and we felt both welcomed and cared for on our journey. All-in-all a great experience. The only problem we are having now is deciding which tour we will be taking next. Best, John